We were there on the 5th through 8th. I had requested one with the fee and it was not in th eroom when we checked in. The room assigned to us was not an upper level roo mlike I had requested so the CM had to give us another room. WHen I asked her about the fridge she said to call down if there wasn't one and they'd send one up. I stopped back by hte desk and told her there wasn't, one was delivered in under 15 minutes. I never saw a charge for it. I requested one for the second part of our stay at the Poly, it never showed up. No charge though. I think that as people request them they are delivering them and just leaving them. I'd either add it to the reservation ahead of time or just ask for one at check in. HTH