You can also refill it at the bar inside the hotel that's just off the lobby, on the BWI side. Unfortunately, the options for refilling the mugs aren't that great at the Epcot resorts. It is much easier at deluxe resorts like the Poly, GF, WL, AKL, etc because there are self service stations to refill your cup (and at AKL there is caffeine free diet coke...my favorite that is hard to find elsewhere in WDW!). At BW or YC/BC you have to ask a CM and during busy times it can feel awkward
I've always gotten ours refilled with soda at the pool bar (not sure if they have coffee). Though technically free, I give the bartender a dollar when he refills our two mugs.
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