We received the letter and confirmation number that the maps were being sent (in time for our visit) We called twice and talked to Pop who guaranteed that the maps would be held for us..
When we arrived the girl at the desk had no clue what Maps we were talking about. We explained that they were being held for us and she disappeared for 20 minutes and came back and said "I dont know what you are talking about"
We tried 4 times (all with different cms and no one knew what the maps were about. Finally a cm brought us to the room with a pc and we contacted disney for the maps and they said to print them for us ( since we had the confirmation number)) Well guess what Their printer had no color ink.
They told us they would have disney ship them to us (for a keepsake) when we got home even though it was a Canadian address because of the mistake. Well we arrived home and Disney (Maps) said they would not send them.
I found the cms at the Pop Century very rude this trip. I brought many many Canadian gifts (along with the daily $$ for housekeeping we would leave ""Canadian"" backpacks,umbrellas, candy, ketchup chips (brought from Canada because I remember so many of the college cms saying they couldnt get them there))for them and guess what we received 1 thank you.
Our window was decorated from top to bottom and not one cm wished us a happy anniversary or graduation greeting We did receive wishes from many vacationers Which was extremely nice so if it was one of you THANK YOU !
We found the young college cm the friendliest ever!
We had a great time anyways I just dont want anyone to be too excited about having the maps waiting for you
Have a magical nite
