Question about trash & towel service?

[jlk806]

This will be my 1st time staying part of our trip on points ( staying on cash at BCV for 1st half of trip and Kidani on points for 2nd half). Would have stayed whole trip on rented points but BCV didnt have any availability on points and I really wanted that so paid cash(40%off though) for that part.

Anyhow, was just wondering I know you dont get daily housekeeping with points, which is fine a few days out of trip we usually decline it anyhow, so I know on day 4 you get trash & towel service, we will only be there 4 nights so we wont get it, but I was just wondering if we do happen to run out of towels during our stay will we be able to call housekeeping and will they bring us some? Or do we have to go get them ourself or do they charge us? Just wondering we have never stayed on points.

Also wondering - I know DVC members get free internet when staying on points - does this apply to rented points as well? Not a big deal, I think I only logged into the internet for 1 day of our last trip, but just wonderin.

Thanks!

 

[vicki_c]

You can request and pay for additional towels - I think it is $6 for an additional towel pack for the room.

As for Internet, it is really only free for members staying using their membership. Renters sometimes get it for free by default. However, if it shows up on your bill and your are renting, you cannot get the charges removed since you do not have a membership card / are not a member. So it's a risk you take if you decide to use the Internet.

 

[5forDiz]

If you are staying 4 nights you will get Trash & Towel service. The day you check in is counted as Day 1 so the last day will be your T & T day.

 

[DebbieB]

For your BCV stay with cash through CRO, you will get daily housekeeping. For the points portion, you will follow DVC rules:

Housekeeping
Trash & Towel Service
For stays of seven or less nights, Trash & Towel Service is provided on day four, regardless of whether you're using Member-discounted cash, Vacation Points or a combination of both.

With Trash & Towel service, Housekeeping will:

•Empty trash and replace liners in trash bins.
•Provide fresh bathroom linens.
•Replace shampoo, facial soap and bath soap.
•Replenish facial tissues, paper towels and toilet paper.
•Replenish coffee, sugar, cream and sweeteners.
•Replenish dishwashing liquid, dishwashing detergent, sponges and laundry detergent as needed in one-, two- and three-bedroom Vacation Homes.

Full Cleaning Service
For stays of eight or more nights, Full Cleaning Service is provided on day four and Trash & Towel Service is provided on day eight. After that, the cycle begins again on day 12, regardless of whether you're using Member-discounted cash, Vacation Points or a combination of both.

With Full Cleaning service, Housekeeping will provide everything included with the Trash & Towel Service, plus:

•Change the bed linens.
•Vacuum and dust the Vacation Home.
•Clean the bathroom(s).
•Clean the kitchen/kitchenette and wash the dishes.

Pay As You Play
With Pay As You Play service, you'll be provided with the following amenities free of charge at the start of your stay. After that, you may purchase more for the following fees:

•Toiletries Package, $5.00 - 1 facial soap, 1 bath soap, 1 shampoo, 1 conditioner, 1 shower gel
•Coffee Package, $3.00 - 1 package of coffee, 8 sugars, 8 creamers, 8 artificial sweeteners
•Towel Package, $6.00 - 4 bath towels, 2 hand towels, 4 washcloths, 1 bath mat
•Laundry Detergent (only in One-, Two-, and Three-bedroom Vacation Homes), $1.00 - 1 box

Additional Full Cleaning Rates:


•Studio/Inn Room - $30.00 per day requested
•One-Bedroom - $45.00 per day requested
•Two-Bedroom - $60.00 per day requested
•Three-Bedroom - $75.00 per day requested

Additional Trash & Towel Rates:


•Studio/Inn Room - $15.00 per day requested
•One-Bedroom - $20.00 per day requested
•Two-Bedroom - $25.00 per day requested
•Three-Bedroom - $35.00 per day requested

Note: Rates are subject to change

 

[jlk806]

You can request and pay for additional towels - I think it is $6 for an additional towel pack for the room.

As for Internet, it is really only free for members staying using their membership. Renters sometimes get it for free by default. However, if it shows up on your bill and your are renting, you cannot get the charges removed since you do not have a membership card / are not a member. So it's a risk you take if you decide to use the Internet.

I dont have a problem with paying for it, its only $10 a day and I usually only go on once during a stay.