Are you talking about the resort order forms through DVC or an outside company? We ordered through the resort last June (SSR) and they groceries were in our room and put away already when we got there after check-in, so yes, they came in and put them in the fridge, etc. when we weren't there.
Outside companies will leave with Bell Services if you aren't there and then you will have to call down.
Dreams Unlimited Travel is committed to providing you with the very best vacation planning experience possible. Our Vacation Planners are experts and will share their honest advice to help you have a magical vacation.