Question about cancelling resort ressie?

[TheRatPack]

Okay....kind of complicated. Last year we booked for September and had to cancel. Then free dining came out for December so we booked again....but again had something come up at the last minute and we had to call and moved the ressie to this September. We'd already paid the package off in full in December....and we were within that 44 day period so we would have been charged 400.00 cancellation fee for our 2 rooms....so again it just made more sense to move the reservation and not lose the money to cancel.

Now that there are rumors going around that there may not be free dining packages this year.....I started researching other vacation spots. My question is will they charge a cancellation fee since the original resort reservation was made last year and changed within the 44 day window? Or will we get a full refund back because it's outside of that 45 day window now?

In other words....did we reset the cancellation window when we moved the vacation further out? Or do we still incur that original 400.00 fee because of the original dates?

Thanks!!!

 

[kellyg403]

A similar scenerio happened for my dd last year. They were going in Dec with us and in the end her exams were scheduled for the times we would be there so she had to move her reservation. They planned on this March during her spring break. She had to cancel because dgs has been having a heck of time with allergies/asthma. They took the 200 fee back. I don't know how hard she tried to get it back though. It was in Jan, about 54 days out.

Kelly

 

[TheRatPack]

Wow....well that kind of stinks. I figured it would have reset it somehow. That's a lot to eat on a resort reservation....I do think that I'd fight to get atleast 200.00 of it back....because when we initially made resort ressies we had it as 1 reservation so it would have been 1 cancellation fee.....we added my MIL and the CM said she had to split it up in to 2 ressies then....even though it's still just us. We had to remove my MIL because of her work schedule and they said they couldn't change it back to 1 resort ressie. Kind of makes for a mixed up vacation when it's just us but we'll have to hand over 2 different cards for dining...etc.

Hmmm, not sure about the cancellation now. Thanks for chiming in

 

[msmayor]

Wow....well that kind of stinks. I figured it would have reset it somehow. That's a lot to eat on a resort reservation....I do think that I'd fight to get atleast 200.00 of it back....because when we initially made resort ressies we had it as 1 reservation so it would have been 1 cancellation fee.....we added my MIL and the CM said she had to split it up in to 2 ressies then....even though it's still just us. We had to remove my MIL because of her work schedule and they said they couldn't change it back to 1 resort ressie. Kind of makes for a mixed up vacation when it's just us but we'll have to hand over 2 different cards for dining...etc.

Hmmm, not sure about the cancellation now. Thanks for chiming in

Why would you think it would re-set the cancellation period? If that were the case, then everyone within the penalty period would just move their reservation forward, and then just cancel 'outside' what the re-set period is and suffer no penalty.

The fact that Disney allows you to move a reservation to a new date without suffering a penalty is a gift...they could just as easily treat it as a cancellation and new reservation, automatically taking the $200 every time.

 

[TheRatPack]

Why would you think it would re-set the cancellation period? If that were the case, then everyone within the penalty period would just move their reservation forward, and then just cancel 'outside' what the re-set period is and suffer no penalty.

The fact that Disney allows you to move a reservation to a new date without suffering a penalty is a gift...they could just as easily treat it as a cancellation and new reservation, automatically taking the $200 every time.

LOL, that's what my kids do when I ask them questions where the answer makes sense to me but not to them....LOL I don't know I guess I wasn't thinking that people would seriously do that to deceive....but then again I would win Mrs. Naive when it comes to knowing what people do....LOL

Oh well....I still think that it should only be 200.00 cancellation fee as it's 1 family (my husband, myself and my 5 children).....we've always booked it under 1 reservation and never had a problem till this past year. I guess if FD isn't offered I'll take that up with whomever answers the phone when I call to cancel.....or I do suppose I could just reduce the packages down to 1 night or something and we could stay there one night before or after moving over to the other resort. I think there is still a 50.00 change fee then though....isn't there?

 

[Justsyd2]

Why would you think it would re-set the cancellation period? If that were the case, then everyone within the penalty period would just move their reservation forward, and then just cancel 'outside' what the re-set period is and suffer no penalty.

The fact that Disney allows you to move a reservation to a new date without suffering a penalty is a gift...they could just as easily treat it as a cancellation and new reservation, automatically taking the $200 every time.

I agree. When you move the reservation is starts again as a new one. So, actually you're just dealing with a new reservation.

 

[TheRatPack]

I agree. When you move the reservation is starts again as a new one. So, actually you're just dealing with a new reservation.

I think you meant to say it doesn't start as a new one....if it started with a new one they wouldn't impose a penalty....from what I'm reading though, they do impose that penalty even if you move it out a year ahead....the computer keeps track and you will be charged that cancellation fee.

 

[Justsyd2]

I think you meant to say it doesn't start as a new one....if it started with a new one they wouldn't impose a penalty....from what I'm reading though, they do impose that penalty even if you move it out a year ahead....the computer keeps track and you will be charged that cancellation fee.

Sorry - reverse what I just said!