Q: Disney Member Services

[Lucky and Pooh]

Q:
If someone purchases a DVC Package Resale
How and When do they get an assigned Guide


Q:
How does Disney assign Guides


Q:
Can you pick your own guide
or do they just select the next
available person to be your guide

 

[Chuck S]

I think, but am not positive, that the guide is probably the one assigned to the original purchaser. If you don't like your guide, you can request a new one.

However "guides" and "Member services" are two different things. Guides, basically, are the contract salesmen, you contact them to do contract add-ons.

Member Services is a call center set up similar to Central Reservations, you simply call and talk to whomever answers the phone.