PSA on date changes for will-call tickets

[donaldstemper]

We bought tickets from Ares for the park, and had to reschedule our trip. Apparently if you don't pick up within a week of the original date, your tickets get purged from the database at DL. So if you need to change dates, call your travel agent and/or Disney.

I had thought that they would just be waiting for me for our later arrival date, but it turned into a bit of a mess. Ares was very helpful (the CM I had stuck it on Ares, though I think it probably was more DL's responsibility to find them).

They gave me one day passes and a couple of those "we screwed up" fastpasses, and told me to come back the next day after getting Ares to fix it.

I did get the 3 day hoppers the next day, so it all worked out in the end.

FYI, the special fastpasses are not good for World of Color or Star Tours. I can see the WOC, though the Star Tours thing makes less sense considering those FP's don't get handed out all that often.

 

[sonnyjane]

FYI, the special fastpasses are not good for World of Color or Star Tours. I can see the WOC, though the Star Tours thing makes less sense considering those FP's don't get handed out all that often.

Actually, based on my personal experience and those of recent posters, the "anything but WOC and ST" fastpasses are being given out a lot lately. The "We screwed up" FP is also the same as the "Sorry, a ride broke down while you were on it" FP's, which I received on my last trip as did about 150 other people that were on trapped on Splash Mountain with me. That was just one incident, and the CM's told me that they had passed out a lot of those FP's that day because of a lot of ride breakdowns. If tons of people used them on Star Tours (which would have been likely, since they ran out of FP's for ST at 9:30 AM that day), it would REALLY back up the FP line, so I understand that decision completely.