I have always used MS to make PS (members since 1994). We have never had a problem and get great service. Last year we decided to stay at Swan and rent our OKW points. I had to call DD for PS for Christmas week! The new 90 day for all rule messed up the first 2 CM I tried at DD for reservations for dinner at Cinderella's table. They told me it was only awailable until 5:45, but the June hours were not out yet. At day 91, I got a CM who took care of it all. I love MS.
Connears