Problems with wegoshop.com?

[lisalonglash]

We used GardenGrocer last trip and it went very smoothly, no issues of any kind. This trip, I thought I'd try wegoshop.com because I'd heard that they were a bit less expensive.

I submitted my order to Marge at wegoshop.com on July 16th. Prior to that, I'd had some email correspondence with her and a very nice phone call regarding what the ordering procedure is and what items she thought would be difficult to find.

So, I submitted our order on July 16th. I heard nothing back from her, so I sent her an email on July 20th, just asking if she received the order. She replied on July 21st saying that she did receive the order and would be getting a confirmation to me in the next few days.

Well, so, here it is, July 30th and I have received nothing - no confirmation email, no verification email, nothing.

Is this normal for wegoshop? Frankly, I'm a little worried about ordering from them now and am thinking about cancelling our order and going through GardenGrocer again.

Your thoughts please?

 

[murcor]

We have used wegoshop various times and have never had a problem. I cant understand that she hasnt confirmed.......generally it is just a email letting us know she got the order and to call her when we checked into our room.

Maybe pop her an email