Problems with Updating Profile on Disney.com

[tinkattitude!]

So since we booked our Very Merrytime Cruise last year we have moved. I have been trying to update the "shipping address" in my Profile but it seems the page is broken (you'd think Disney could get their IT in order by now). I've tried two different browsers with no luck. Anyone else have this issue and is there a fix I'm not aware of, or am I going to have to sit on the phone and wait to have this updated?

 

[sponica]

I would try the chat box and see if they can change the address for you.

 

[auntlynne]

Not every call to Disney has a long wait. Just sayin’. I have hung up and tried later many times. And then gotten through without a chance to hear the Mouse’s choice if music.

But I’d also try chat. Or email.