Problems With Booking Fastpass Plus

[Disneylandnewbie]

So...this is more of a rant than a request for technical support from the Fastpass Plus experts

I have 14 days booked at All Star Music September 17 thru Oct 1. And a separate evening booked for Oct 2nd, also at All Star Music (due to package restrictions limiting us to 14 nights). When my Fastpass Plus window opened last night I went to the date Sept 29th and tried to book Fastpasses and it said there are no Fastpass selections available for that date. This repeated itself for Sept 30th and October 1st. So, I went and started trying to book from the 19th (which is our first day in the parks) and was able. I should clarify here that I have 10 day park hoppers which are linked in the system, and I was only able to book Fastpass Plus for 7 days. I went back to Sept 29-Oct 1st and still nothing so I called support at 7 am. There was not a long wait on the phone thankfully. Anyway, end result is that I was passed to a few people and they also have no idea why I cannot book and they are also unable to access Fastpass for me for those dates. At any rate, I was told they would contact me when they have the problem fixed, so...I am unable to book for several of my Magic Kingdom dates (one of which my DH and I themed as a princess day and planned on meeting Anna and Elsa). I was smart enough to snag a Fastpass for them for an earlier date though, so I guess it is not all terrible with people not even being able to get Fastpasses for Anna and Elsa at all, but I am still not thrilled that I cannot book all my Fastpasses. I will keep people posted as this problem (and hopefully its solutions) unfold so others who may experience this issue can benefit from this situation.

 

[jennie3675]

Similar thing happened to me. My 60 day make was today, we have U.K. 14 day ultimate tickets and are staying on site for 14 days. Yet I can only book dads passes for the first 9 days of my trip?! Can't quite work our why? Hope they sort it for you!

 

[GigiDisneyfreak]

So...this is more of a rant than a request for technical support from the Fastpass Plus experts

I have 14 days booked at All Star Music September 17 thru Oct 1. And a separate evening booked for Oct 2nd, also at All Star Music (due to package restrictions limiting us to 14 nights). When my Fastpass Plus window opened last night I went to the date Sept 29th and tried to book Fastpasses and it said there are no Fastpass selections available for that date. This repeated itself for Sept 30th and October 1st. So, I went and started trying to book from the 19th (which is our first day in the parks) and was able. I should clarify here that I have 10 day park hoppers which are linked in the system, and I was only able to book Fastpass Plus for 7 days. I went back to Sept 29-Oct 1st and still nothing so I called support at 7 am. There was not a long wait on the phone thankfully. Anyway, end result is that I was passed to a few people and they also have no idea why I cannot book and they are also unable to access Fastpass for me for those dates. At any rate, I was told they would contact me when they have the problem fixed, so...I am unable to book for several of my Magic Kingdom dates (one of which my DH and I themed as a princess day and planned on meeting Anna and Elsa). I was smart enough to snag a Fastpass for them for an earlier date though, so I guess it is not all terrible with people not even being able to get Fastpasses for Anna and Elsa at all, but I am still not thrilled that I cannot book all my Fastpasses. I will keep people posted as this problem (and hopefully its solutions) unfold so others who may experience this issue can benefit from this situation.

I think you can only book 10 days of FP from the check in date. That is why you can't do the last few days of your vacation. They should open up in a few days. I could be wrong.

 

[Missyrose]

I think you can only book 10 days of FP from the check in date. That is why you can't do the last few days of your vacation. They should open up in a few days. I could be wrong.

Nope, lots of people have reported being able to book more than 10 days of FP+ reservations at 60 days out.

 

[Disneylandnewbie]

Apparently they only allow Fastpass to be booked for the first 10 days of a trip, which is exactly what happened to me. Thanks to Alesia on another thread for the clarification. The other days I wanted to book Fastpass for I was able to book today. So, it is not true that once you are at 60 days you can book your whole vacation despite the fact that this is what it says on their Fastpass Plus help page. Glad I have my Fastpasses now though and I was still able to get everything I wanted.

 

[Disney Frenhines]

I can verify the 10 day FP+ window, it happened to me, but, I got all 14 days booked in the end. Just think about it, it all the people going for 14 or more days booked their 14 or more days at once the people coming after may be left with nothing to book, it's fairer this way.

 

[leeber01]

So...this is more of a rant than a request for technical support from the Fastpass Plus experts

I have 14 days booked at All Star Music September 17 thru Oct 1. And a separate evening booked for Oct 2nd, also at All Star Music (due to package restrictions limiting us to 14 nights). When my Fastpass Plus window opened last night I went to the date Sept 29th and tried to book Fastpasses and it said there are no Fastpass selections available for that date. This repeated itself for Sept 30th and October 1st. So, I went and started trying to book from the 19th (which is our first day in the parks) and was able. I should clarify here that I have 10 day park hoppers which are linked in the system, and I was only able to book Fastpass Plus for 7 days. I went back to Sept 29-Oct 1st and still nothing so I called support at 7 am. There was not a long wait on the phone thankfully. Anyway, end result is that I was passed to a few people and they also have no idea why I cannot book and they are also unable to access Fastpass for me for those dates. At any rate, I was told they would contact me when they have the problem fixed, so...I am unable to book for several of my Magic Kingdom dates (one of which my DH and I themed as a princess day and planned on meeting Anna and Elsa). I was smart enough to snag a Fastpass for them for an earlier date though, so I guess it is not all terrible with people not even being able to get Fastpasses for Anna and Elsa at all, but I am still not thrilled that I cannot book all my Fastpasses. I will keep people posted as this problem (and hopefully its solutions) unfold so others who may experience this issue can benefit from this situation.

Glad you were at least able to figure out why you couldn't book. Do you mind if I ask a totally self-serving question about FP+ availability?

Our trip is from 9/23 to 9/28. How was Anna/Elsa and Mine Train availability for those days? I have a 6-year old daughter and I will definitely need to manage expectations if we can't get a FP for Anna/Elsa just because I don't think we'll be up for the standby line.

Eeek! Anxiously waiting for midnight on the 25th, but thought you might be able to give me a "sneak peek." Thank you!

 

[Disneylandnewbie]

Glad you were at least able to figure out why you couldn't book. Do you mind if I ask a totally self-serving question about FP+ availability?

Our trip is from 9/23 to 9/28. How was Anna/Elsa and Mine Train availability for those days? I have a 6-year old daughter and I will definitely need to manage expectations if we can't get a FP for Anna/Elsa just because I don't think we'll be up for the standby line.

Eeek! Anxiously waiting for midnight on the 25th, but thought you might be able to give me a "sneak peek." Thank you!

The 25th shows Mine Train availability, mostly afternoon times. Anna and Elsa does not show as available. Due to the way my Faspasses are booked (different parks, etc) that is the only one I can check. When I booked about a week ago there was still Anna and Elsa on some days. Hope that helps and I really hope you get than Anna and Elsa Fastpass.

 

[leeber01]

The 25th shows Mine Train availability, mostly afternoon times. Anna and Elsa does not show as available. Due to the way my Faspasses are booked (different parks, etc) that is the only one I can check. When I booked about a week ago there was still Anna and Elsa on some days. Hope that helps and I really hope you get than Anna and Elsa Fastpass.

Thank you! Keeping my fingers crossed!