CruizyWoozy
Earning My Ears
- Joined
- Aug 14, 2022
- Messages
- 18
OK, so don't judge, but I have a cd of DCL cruise photos from 2014 that I never downloaded. 
On the CD is a folder labeled "Mac" with a file called GetThePicture.dmg in it. When I try and install the *.dmg file I get a message, "The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information." I contacted Disney and they said "Prior to 2021, photos purchased onboard Disney Cruise Line ships were handled through a company called The Image Group. As of 2021, we no longer partner with this company...sorry we cannot help you." I do see a company called The Image Group online, but it doesn't seem like the right one so I thought I would see if anyone on this Board has dealt with this issue and has any suggestions for me. Thanks everyone!

On the CD is a folder labeled "Mac" with a file called GetThePicture.dmg in it. When I try and install the *.dmg file I get a message, "The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information." I contacted Disney and they said "Prior to 2021, photos purchased onboard Disney Cruise Line ships were handled through a company called The Image Group. As of 2021, we no longer partner with this company...sorry we cannot help you." I do see a company called The Image Group online, but it doesn't seem like the right one so I thought I would see if anyone on this Board has dealt with this issue and has any suggestions for me. Thanks everyone!