Problem w/DVC Annual Pass

[Kabuli1]

Help! I just noticed today that my Annual Pass expires after only six months! I purchased it at the Epcot IG on 1/30/10 by upgrading my park hopper that I had first used on 1/23. My annual pass should expire on 1/22/2011 but instead it expires on 6/03/10!!! How can I get this fixed? Has this happened to anyone else? I would really appreciate contact information or advise about this. Thanks all

On a happier note, I decided yesterday I need a quick spring getaway and was able to get 3 nights STANDARD view at BWV in early May!

 

[backyardponder]

I'd go on the Disney Web site, find a phone number, and give a call. I doubt this is something MS can help with.

 

[erionm]

Passholder hotline: 407-560-PASS

 

[n2mm]

Help! I just noticed today that my Annual Pass expires after only six months! I purchased it at the Epcot IG on 1/30/10 by upgrading my park hopper that I had first used on 1/23. My annual pass should expire on 1/22/2011 but instead it expires on 6/03/10!!! How can I get this fixed? Has this happened to anyone else? I would really appreciate contact information or advise about this. Thanks all

On a happier note, I decided yesterday I need a quick spring getaway and was able to get 3 nights STANDARD view at BWV in early May!

Small world!!

Yesterday I modified my BWV standard room and released May 1-7 back into inventory. You're welcome if you managed to snag them.

Second, yes, this happened to my daughter, but she only had 3 months on her AP. She happened to have a trip and was able to get it fixed and they gave her 3 additional months for the stress. (Not sure that will happen for you too, but you never know.) If you don't have a trip coming up before the June date, then call the passholder line and I'm sure they'll fix it for you. You may have to mail the ticket to the rep and they will mail you a new one. Ever since this happened to my daughter a few years ago, we now ALL check our expiration date when getting new passes.

 

[Kabuli1]

Nn2mm: since I'm checking in on 5/7 the res probably wasn't yours - but thanks for whoever did get them! And I guess I will always double check in the future

Backyardponder: I live in Wheaton can I come see your pond this summer?

erionm: Thanks for the number but they couldn't help me AND they implied that it was my mistake not theirs!Tthey gave me a number for ticket services 407-566-4985 X2 which isn't open on Sunday. I guess this will have to wait till tomorrow. . . sigh

ARRGGHH!!!!!

 

[backyardponder]

Backyardponder: I live in Wheaton can I come see your pond this summer?

We always welcome visitors to our pond! Sending you a PM. FYI, the Midwest Pond and Koi Society (MPKS) has a pond tour over 2 weekends in July. They expect about 70 ponds to be on the tour.

 

[kid-at-heart]

...they couldn't help me AND they implied that it was my mistake not theirs!Tthey gave me a number for ticket services 407-566-4985 X2 which isn't open on Sunday. I guess this will have to wait till tomorrow. . . sigh

ARRGGHH!!!!!

Now how could it have been your fault? I hope when you call tomorrow the problem is quickly corrected. Keep us posted.