Mind if I ask, do you get the Towncar? I have used Tiffany for several years and get the SUV. We always seemed to have the same driver over and over again, and our experiences were similar to what you describe above. Seeing him and catching up on things ha frankly become one of the highlights of our trips! Unfortunately he's moved on (not sure where) and I didn't totally love our SUV drivers this past trip. So I'm sort of back 'in the market.'
Thanks!