Post all SW questions concerns, etc. here...

[EACarlson]

This is all so confusing! I had a flight in Oct I booked in April, flight was canceled they never let me know that it was canceled just happened to go on the web site and saw it was canceled. Note on flight said I can rebook 2 times up to 14 days before flight with no extra cost or cancel for full refund. I added another day to my vacation! Now I am wondering if that means I have to pay for baggage?!?!

Probably. When your flight was cancelled, did they rebook you onto another flight? If they did, that would have been an involuntary change and your bags would have still been free. Since you made a voluntary change and extended the trip, I believe you accepted the new terms and will be charged baggage fees.

 

[MarBee]

Was going to book flights on SW (haven’t flown them in over a year), and I was wondering how I get free bags for myself and family as a CC holder. Do I have to somehow link my CC to my RR account? Or is this a process where I pay for the bags with my CC, and then my card is refunded after the fact?

I should add that this is for July/August of this year, if that matters.

 

[Sparrow'sLady]

Was going to book flights on SW (haven’t flown them in over a year), and I was wondering how I get free bags for myself and family as a CC holder. Do I have to somehow link my CC to my RR account? Or is this a process where I pay for the bags with my CC, and then my card is refunded after the fact?

I should add that this is for July/August of this year, if that matters.

3 word Google Search: (Southwest Bag Policy)
https://support.southwest.com/helpcenter/s/article/policy-changes