Post all SW questions concerns, etc. here...

[Dakota731]

I just changed our departing flight since it’s now $35 cheaper each (2 of us) but only got one credited on my SW account? Will other $35 go back on my credit card? I don’t know how changes work. Before I clicked changed it said I’d save $70?

 

[scrappinginontario]

I just changed our departing flight since it’s now $35 cheaper each (2 of us) but only got one credited on my SW account? Will other $35 go back on my credit card? I don’t know how changes work. Before I clicked changed it said I’d save $70?

When did you originally purchase? Normally refunds are in the form of Travel Credits, not to your original CC unless the changes are made very closely to when you purchased.

Changes made today, the travel credits will not expire. If you make any changes after May 28th, those travel credits will expire.

 

[TheOneWithTheTriplets]

Pardon my ignorance. We only fly (using SW) every 3 or 4 years.
We don't have a SW credit card or belong to a points rewards system.
We are paying for 5 airline tickets. We'll be checking 2-4 bags.
Should we get a SW credit card to cover the cost of checking our bags?

When do you intend to purchase the ticket? If you buy before 5/28, you will get your bags for free as long as you don't change the flight between then and travel date.

If you are buying from 5/28 or later, then checking 2-4 bags round trip is definitely more expensive than the cost of the annual fee on one of their credit cards. So, based on dollars alone, yes, opening the card for a year costs less then paying for those bags.

However, you also want to consider how good your credit is, whether you want to open a new credit card at this time, etc. You could also open a different credit card that you'll actually get more value out of and use the bonus that you earn towards the cost of those bags. If another card is going to give you $500 in points and you will generally find it to be a better rewards model than the SW card, it would make more sense to pay for the bags and getting the $500 bonus on that different card. Since SW cards give all of their points as rapid rewards and you only fly them every 3-4 years, it's likely that a general travel card where you can redeem for a variety of experiences is going to net you more value for your application than a SW card specifically.

 

[TheOneWithTheTriplets]

I just changed our departing flight since it’s now $35 cheaper each (2 of us) but only got one credited on my SW account? Will other $35 go back on my credit card? I don’t know how changes work. Before I clicked changed it said I’d save $70?

So, you logged into the other person's rapid rewards account and it doesn't say that they have $35 in travel credits?

 

[Dakota731]

So, you logged into the other person's rapid rewards account and it doesn't say that they have $35 in travel credits?

Only one of has rapid rewards so does that mean they lose the credit?

 

[TheOneWithTheTriplets]

Only one of has rapid rewards so does that mean they lose the credit?

It's associated with their name and date of birth. I believe you can create a RR account for them and then the travel credit will show associated with them, but I would probably call in and have customer service talk me through to make sure I'm doing it right.

 

[dez1978]

It's associated with their name and date of birth. I believe you can create a RR account for them and then the travel credit will show associated with them, but I would probably call in and have customer service talk me through to make sure I'm doing it right.

I can see all of my families travel credits on my account, and use their credits without that.

 

[jcarwash]

I just changed our departing flight since it’s now $35 cheaper each (2 of us) but only got one credited on my SW account? Will other $35 go back on my credit card? I don’t know how changes work. Before I clicked changed it said I’d save $70?

You should be able to check the travel funds by name and confirmation number. I expect you'll see $35 for each person.

Use this: https://www.southwest.com/travel-funds/

 

[Craig Larson]

Just want to confirm...If I consolidate travel funds and cancel after 48 hours that that still works to get non-expiring credits. I don't want lose $70 of flight credits

Obviously doing this prior to May 28, which I know would result in having expiring credits if after that date.

 

[awrites]

deleting since a refresh shows the question was already answered!