Stayed at POFQ in early March. My experience for room requests is to check in early in the day. Because of flight delays, etc., we arrived at around 11 PM and had requested Bldg 5 2nd or 3rd floor. We were given ground floor, and it was a wheelchair access room. We didn't know that until we walked into the room. (FYI, this means a HUGE bathroom with roll-in shower (no tub) and only 1 sink. The extra space for the bathroom is taken from the rest of the room. Instead of a closet area beside the 2 sinks, you get an armoir in the sleeping area. With 2 teens, one of the reason for POFQ was the 2 sinks, etc.) We were told it was the only room available that night.
Our daughter was sick when we arrived because of the horrible flight and she just laid down in the lobby area while we tried to find a bell-person to take our bags, but none were available, and they wouldn't let me take a cart by myself! It was almost midnight when we got into our unacceptable room. While DD was laying in the lobby sick, Elliot Dyson (who is fantastic under normal circumstances!) was blaring his music full blast. I had to almost yell to talk with the front desk people.
The next day they found us a regular room on the 3rd floor, but we waited 1/2 hour for bell services to come get our bags (you must be in the room when they arrive), and we just wanted to get to ther parks. When we got back late that night, we had to call bell services to bring us our bags to our new room, because, again, you must be there to receive your bags. That took another 1/2 hour and we just wanted to get to bed. SO it ended up being the morning of day 3 before we actually unpacked.
Moral of the story is: they give out the rooms first-come, first-serve and if you're in late, good luck to you!
Oh yeah, the package with discount coupons and luggage tags didn't come to us in the mail at home. It was delivered to our room at the end of day 3. Unfortunately most of the coupons were for DTD and we just returned from there.
I also forgot to mention the ME express ride in from MCO. I think the driver was new, because he spend the first 10 minutes trying to figure out how to turn on the DVD player, and almost hit a guardrail while trying. He then dropped us off at Bell services instead of the front door, so we had to lug our bags and sick DD into the lobby without a cart. Its not that far, but under the circumstances it was not pleasant.
From that point on, the trip was great, but it was a horrible start.
I am so excited to stay at this beautiful resort. I chose it because it is so small and pretty and seems to have good transportation. It is just my DH and I so I wanted a resort that would be a nice break from the parks. And I want to try a beignet!!!!!!!
I can't wait to go back!!
Is this the case?
Thanks, that makes sense.
