Platinum Disney cruisers try Celebrity (long)

gatordoc

hopelessly addicted...
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Jan 29, 2007
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A little while back I mentioned that we were going on a Celebrity cruise, and a couple of folks asked us to report back. So here it is. I've tried to be as objective as possible, but these are ultimately our opinions and others' experiences may vary.
As a little background, my wife and I are in our early 50s, with no kids. We cruised NCL, Princess, and Carnival (one time each) before our first Disney cruise. We fell in love immediately, and now cruise with Disney several times a year.
We take a trip each August (not always a cruise) for our anniversary, and a cruise to the ABC islands (Aruba/Bonaire/Curacao) has always been on our bucket list. Disney has visited these islands (we were on a Southern that went to Aruba), but never all three on the same itinerary. Early this year we came across an ABC island cruise on the Celebrity Equinox with an attractive Florida resident rate and dates that fit well with our schedule, so we booked it. I took lots of notes on the cruise, and have tried below to summarize our experiences with different aspects of the cruise, and compare them to our experiences with Disney.

EMBARKATION: Easy. Sailed from Miami - stayed there the night before and took a shuttle to the port which arrived around 11:15AM. We all checked in and were on the ship in about 15 minutes total. Very efficient.
Once onboard, cabins were available at 1:30PM, and our luggage arrived soon after. We were pleased to find that all the muster stations are inside (those outside stations on DCL can be miserably hot), and the safety presentation was a clever video.
CABINS: Seem a touch smaller, though the verandas are definitely larger. Comparable storage, though not as well placed - cabinets over the bed, closet right next to the bed which made getting ready somewhat awkward.
Only two electrical outlets, and both are by the desk, so you can't plug something in at the bedside without an extension cord.
The safe is located right on top of the mini-fridge, and as a result everything we put in the safe got rather warm. Plus, the mini-fridge is filled with drinks for sale (and there's more stuff for sale on the dresser - we had our stateroom attendant remove it all).
The bed and pillows were pretty worn - hopefully they will be replaced at the next drydock in May. And the bed is oddly shaped - it is rounded off at the bottom. This helps with moving around it, but was strange when sleeping as I had to angle my legs to the center of the bed so they didn't hang over the edge (and I'm not that tall - 5'10").
REALLY missed the split bathroom - this is a big advantage for Disney. And the bathroom was poorly laid out. For example, the toilet was wedged in to the extent that we had to have one foot in the shower to sit on it comfortably. Also no clothesline for wet swimsuits, etc.
The stateroom TV was a mixed bag. Lots of music channels, which we really liked. But only about 8 or 9 free on-demand movies. And their navigation channel was nearly useless - only showed the ship's current position, not its past or future track and no speed info, etc.
PUBLIC SPACES: A nice looking ship, but kind of reminded us of an upscale shopping mall. No smoking anywhere indoors (including the casino), which was great. We both felt the indoor spaces were very warm, though. One odd thing - there are almost no trash receptacles. We would wander around for quite awhile looking for a place to throw something out. And no water fountains anywhere except in the health club.
One of our biggest frustrations was finding a lounge chair on sea days. Apparently, unless you claim one really early in the morning, you're out of luck. Made us really appreciate the relatively uncrowded adult areas on DCL.
And I must mention the horrible music that plays throughout the ship, including the "quiet" areas and in the restaurants. Really bad pop music. No one we talked to liked it at all.
ONBOARD ACTIVITIES: We had four sea days on this cruise. These are usually my favorite days on DCL, but they were painfully boring on this cruise. In addition to the above mentioned problem finding loungers, we really couldn't find much to do. The daily schedule seems to be filled with activities, but they're almost all related to alcohol, gambling, shopping, or the spa - none of these really interest us. They have movies, but only in the evenings, so that's not an option. Trivia is a joke - frequent cruisers show up with notebooks filled with the questions/answers from past cruises - where's the fun in that? There was one cooking demo during the entire cruise (making sushi) that we enjoyed, and there was a fun Q&A with the senior officers, but that was about it. They also have a Hot Glass making activity (kind of like what happens at the crystal shop at WDW on Main Street), which we watched once. Interesting, but not worth seeing more than that.
The health club is fine, but their outdoor "jogging track" is a joke - it's filled with people in loungers by 8AM or so.
ENTERTAINMENT: The theater has plusher, wider, more comfortable seats than on DCL, so that was nice. The outside entertainers (comedians, musicians, etc.) were outstanding. But their three production shows were terrible. Lots of people (us included) walked out after awhile.
Bars and dancing seemed to be big on this cruise. Neither appeal to us, but lots of folks seemed to enjoy this.
FOOD: We had high hopes for this, as we had read lots of reviews about how great the food is on Celebrity. Our experiences were somewhat mixed.
The buffet is comparable to DCL for breakfast, but we thought lunch was far superior in terms of both variety and quality. They also have a nightly dinner buffet with even more choices than lunch, and which is very much appreciated after a long day if one is not interested in dressing up for the MDR or wants to eat at a different time. Really wish DCL had this.
The MDR food was also a cut above what we've had on DCL, though the service was not nearly as good.
Quick service is almost an afterthought - all they have is a small burger place by the pool. Really appreciate the wider range of choices on DCL.
The specialty restaurants were a mixed bag. The best was Silk Harvest, which has a variety of Asian dishes all of which were excellent. Sushi on 5 was good, but no more so than our local sushi joint. But their two "signature" restaurants were disappointing. Murano is their French restaurant that they bill as the finest dining at sea. It was comparable to a good (not great) restaurant on land. But Remy is exponentially better for both food and service. Tuscan Grill is their Italian restaurant, and was unfortunately one of our worst meals on the cruise. Appetizers were average at best. The pastas were pretty good, but nothing special. And the main courses were just bad - a nearly flavorless veal dish, and a steak that was mostly gristle. Again, Palo is far superior.
I feel I must mention the beverage situation. I realize DCL is unique in including soda in the cruise fare, but I didn't realize how much we missed that. Celebrity really pushes their unlimited beverage packages, but they are quite expensive - $15-$20/person/day for non-alcoholic and $50-$60/person/day for alcoholic. We ended up with the lower end non-alcoholic package because we don't really drink, which got us soda, water, and better quality tea and coffee. But lots of folks were clearly trying to get their money's worth on those alcoholic packages.
FELLOW PASSENGERS: definitely an older crowd. Not quite a retirement home on the water, but close. There were a few younger couples, and a few families with kids, but not many. Lots of challenged mobility, and a very slow pace. Like any cruise, we found some folks to be pleasant and some not so much. But we missed the energy of a DCL cruise.
CREW MEMBERS: Mostly pleasant, but in general English skills did not seem to be as good as what we have experienced from those on DCL. And Guest Services was pretty useless - unable to provide even basic information or assistance in the couple of times we had a question or issue. Our stateroom attendant was great, though. And Captain Kate is fabulous.
INTERNET: packages are for the length of the cruise, which I didn't really need (the free 50mb on DCL is enough for us), but lots of people seemed to have them. Phones and tablets in use everywhere.
And I will never complain about the DCL app again. It's the greatest thing ever compared to the Celebrity app, in which most of the information is either incorrect or absent.
SHORE EXCURSIONS: generally managed well. No issues here.
DEBARKATION: Again, very easy. We were in line for express walk-off at 7AM, started moving off the ship at 7:10AM, and were through customs and out the door by 7:25AM.

So would we sail with Celebrity again? I don't think so, mainly because we really didn't enjoy the onboard experience at all, and when you add everything up (fare, packages, excursions, etc.) the cost per person per night was about the same as DCL. We still had a great trip, though, because the ports were awesome. Key West is always fun, and the ABC islands were fantastic. Beautiful people, great food, and the best snorkeling in the Caribbean. We'd definitely like to go back, but hopefully will be able to do so on DCL. This was confirmed for us as we were driving home from Miami. When we passed the Port Canaveral exit on I-95 on Monday morning my wife and I both had the same thought: wonder if we can just get off here, go to the port, and get on the Dream... Fortunately, our next Disney cruise is not far away:)
 
So glad you came back and did this review! I was waiting. :) We were thinking of doing this exact itinerary and ship, but it sounds like it would not be our cup of tea at all. Not that I think Disney has vast amounts to do during the day besides liquor tastings, bingo, and movies, but they do seem to keep us pretty busy if we want.
Awesome that your next Disney cruise is not far away. :)
 
Thanks for sharing your expreience...I've had 2 Celebrity cruises scheduled and made deposits, then cancelled. Someday I'll try a new line, just not yet.
 
The last time we were on Celebrity they required that you "dress" for dinner and the evening entertainment. I didn't like having to wear a dress all evening and DH wasn't excited to wear a suit all night. Is it still like that at night?
 

I'm so sorry your cruise didn't live up to your expectations. I haven't cruised on Celebrity in just over 20 years. We sailed on the Century twice when she was just about 2 years old. We had a sky suite the first time and the second time had either the royal or penthouse suite (can't remember). It had so much space, a dining room, a butler, and even a baby grand piano. Food was great and dining was an experience. It was when cruising was really special. Of course now I don't want to get dressed up for dinner and am happy with the more casual atmosphere. I don't see Celebrity as an option for us now (or even in the future) since our daughter is young.

We have some of the issues on Disney that you mentioned having on Celebrity and I really believe everyone has to find their own cruise "fit" - and that doesn't just mean cruise LINE it means cruise SHIP as well.
 
It's interesting that you mention the sea day experience. We are doing a TA which has lots of sea days (in fact it looks like DCL took away a port and made it a sea day) and I'm not disappointed at all b/c I feel like DCL does sea days right. Whereas we are also cruising the Mediterranean on a very port heavy stop and I won't mind being on a non-DCL cruise for that sort of itinerary. Thank you so much for sharing!
 
The last time we were on Celebrity they required that you "dress" for dinner and the evening entertainment. I didn't like having to wear a dress all evening and DH wasn't excited to wear a suit all night. Is it still like that at night?
I think their dress code has been toned down. No shorts or t-shirts in the evening, but no need to dress up. I wore slacks with a polo or button down shirt, and my wife wore a simple dress or skirt with a blouse most evenings. Lots of folks in jeans, which also seemed fine. They have a couple of nights designated as "evening chic" where they encourage dressing up, but it's not required. Even the specialty restaurants do not require a tie or jacket.
 
We have some of the issues on Disney that you mentioned having on Celebrity and I really believe everyone has to find their own cruise "fit" - and that doesn't just mean cruise LINE it means cruise SHIP as well.
I agree completely. We tried it, and it wasn't a good fit for us, but we met plenty of people who love Celebrity, which is great. I'm happy that we've found our niche, and hope others do as well.
 
Thank you for your thoughts, and I am particularly glad to read the toning down dress requirements!

We are on Celebrity Eclipse in March, our first Celebrity Cruise, we are going around the Horn and visiting South America. We are Diamond on RCCL, Platinum on DCL.
 
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Excellent review. Agree with pretty much everything

We tried celebrity last year to Alaska (without kids). We had a great time but it was very noticeable it wasn't 'Disney' :). One area that Disney has spoiled us is the attention to detail everywhere. Every corner of the ship or parks is detailed. Not so much when we were on the Infinity. Very nice ship just not the same. Staterooms also much smaller.

We originally had a placeholder cruise booked so we could do Alaska on the Wonder. Got so excited but hey were taking forever to release the dates so started looking around. We were being selective as we wanted something that sailed out of Vancouver and was in Cdn dollars. We found celebrity and the price difference was staggering. We booked their GO BIG package and got premium drink package, internet, stateroom credit, and gratuities for about 3-4000 (including exchange rate) less than booking through Disney. On top of the price difference, Disney didn't include the extras that I listed with celebrity. Because we were without kids we decided to try it. We had a great time but ya, it was much different that the Disney cruise line. The GO BIG package ran us about 300ish per person but Internet, gratuities, and stateroom credit pretty much covered that so we essentially got a premium drink package for free! The internet was important for us as we facetimed the kids most nights.

We thought the MDR food was fantastic but you are absolutely right about the lack of other options.

I would not recommend this line for anyone with kids. Others may have a better experience but the kids club looked to be smaller than an inside stateroom with two computers. We just took a quick peek though so maybe there was more. This line is definitely geared towards the 40+ crowd. We are in our 30s and didn't come across many people in the range. Everyone we met though was fantastic.

One tip that I will give for anyone that books with celebrity if they get a stateroom credit as part of the package. You can't take that credit with you so Take it to the casino. There wasn't much on board that we wanted to buy so it was going to go to waste.. We aren't gamblers but took that $200 and 'broke even'. When you cash in your credit they give you special chips. But when you win you get regular chips. So we turned our $200 stateroom credit in to $200 cash!
 
Thank you for trying it for us and coming back to report.

"The health club is fine, but their outdoor "jogging track" is a joke - it's filled with people in loungers by 8AM or so."

So does this mean people pulled the lounge chairs onto the jogging track? I'd be so upset. I love walking deck four.

"But lots of folks were clearly trying to get their money's worth on those alcoholic packages."

I'm sure people get drunk on DCL and all but I'm glad they don't have the all you can drink packages.
 
Thanks for the review. Like Mikamarii, we did Celebrity to Alaska a few years back. Got a really good deal and since I was going to see Alaska I didn't care so much about it not being on Disney. I thought the ship was beautiful - very different from DCL as it is more hotel modern than classic. I can see what OP means about a shopping mall though, especially when you are in the center where all the shops are. Loved the no smoking and the casion was encased so you don't have to walk through it or smell smoke.

We had the drink package included, which was good because as OP said, not much to do in the evenings but drink!! The entertainment and activities were not even close to DCL. I did like the buffet though. Ended up eating there a lot in the evening because I didn't want to deal with the MDR.

But I will say, believe it or not, my kids LOVED it. Yes, the kids club was small, and like most non-DCL cruise lines had those annoying hours - closing for 2 hours a couple times a day. But we had a big onboard credit and I used it to buy a package for the kids that allowed them to use the kids club all day (even during the closed times), and included a backstage tour of the theater and a tour of the bridge. The thing they loved is that there were less than 20 kids on the whole ship, and many of those were small kids or teenagers -- there were about 4-5 kids in their age group and it was practically a one-to-one ratio with the counselors. Plus those kids all seemed to have the package where they ate lunch, etc with the counselors, so they just hung out all day long with these kids and counselors. I would have to go to the buffet at lunch to find them and eat with them.

They had a kids talent show. The captain's wife and daughter were on board and the daughter was in the talent show so he came to that - there were only about 7 kids who performed.

They missed the bridge tour because our train excursion was delayed coming back, so they let them go when all the suite guests went, so then they got to bring us and my mom, which I thought was really nice.

One other thing, we got a family room - there are 4 on each ship - that is about 500 sq ft and has 2 bedroom, a living room, dining room and balcony (only one bathroom). NOt a suite, but HUGE and we really enjoyed it. Only for parties of 5 or more, and you have to book early.
 
Thank you for trying it for us and coming back to report.

"The health club is fine, but their outdoor "jogging track" is a joke - it's filled with people in loungers by 8AM or so."

So does this mean people pulled the lounge chairs onto the jogging track? I'd be so upset. I love walking deck four.

Yup, that's exactly what happens. Their jogging track is up on the pool deck and doesn't even cover half the deck. Their deck 5 is somewhat equivalent to deck 4 on DCL, but it only runs along the sides of the ship under the lifeboats, not around fore or aft, so really wouldn't work for walking/jogging unless you wanted to just go back and forth (and only on the starboard side - the port side is a smoking area).
 
Appreciate you sharing your opinions. We still have kids, so not really something we will look into for a while. One comment though, in particular, I want to say I really agree with as I've never understood why DCL turns Cabanas into a table service for dinner.

They also have a nightly dinner buffet with even more choices than lunch, and which is very much appreciated after a long day if one is not interested in dressing up for the MDR or wants to eat at a different time. Really wish DCL had this.
 
Celebrity is our new port-intensive line. We've cruised twice with them on two different ships. We found the service in general on par with Disney, and the food as good or better, though I do agree with the lack of pool deck options, on the other hand, the buffet was open pretty much all day so there was always pizza and hand-dipped ice cream available. We sailed the Millennium out of Vancouver northbound to Seward in Alaska (we wanted a 1-way cruise) and on an Italy and Greece itinerary on the Reflection, and while we enjoyed our Alaska cruise, hands-down our our best experience was on the Celebrity Reflection in Europe. The ship is one of the newer, larger ships. I agree that their onboard entertainment isn't quite as good as Disney, which is why we use them for port-intensive cruises - we don't feel like we're missing anything by spending more time in port or going to bed early. On Disney, I never want to miss anything!

My daughter was a teen both Celebrity cruises, and she was underwhelmed with the X Club on the Millenium, though she did participate a few times. She still loves Celebrity as a cruise line, though - I think because she gets internet, and gets to enjoy with specialty dining with us. We all preferred to spend our evenings in the Sky Lounge watching the beautiful Alaska scenery roll by, read, and watch the trivia/karaoke/dancing. We were often surprised when midnight rolled around and we were still just lounging in the lounge! On the Refelection we did much the same - though were more often in bed earlier due to early port times. We did enjoy some of the evening stage shows (even though they weren't on par with Disney's shows), and always made sure to attend their guest speakers as they were excellent!

We've gotten good deals on rooms with included internet and drinks package, and used extensive OBC on a specialty dining package - I could eat at the Turf Club every night and be quite happy! We actually enjoyed Qsine and Tuscan Grill - we thought Tuscan Grill was nearly as good as Palo, but the plus for us was our DD14 could enjoy the experience with us. It would take a really good price (and included wifi and drinks) to cruise Celebrity on an itinerary that's sea day intensive, but it's a good option for us as a floating hotel in all of those places that are mostly ports. They also often have ports DCL doesn't. Itinerary is key for us at this point, so it's nice to know there's another line we can look at - and we've even started branching out and considering additional cruise lines.

We have been on 1 DCL cruise since our 2 Celebrity cruises, and found there were times we found ourselves saying, "I miss Celebrity because of..."! We did the same thing on our Celebrity cruises as well (mostly around entertainment and onboard activities). Our next cruise is DCL and while I know we will enjoy it immensely, I also know we'll still be doing the "I miss Celebrity's unlimited internet", "I miss drink packages," and "I miss the Lawn Club Grill" occasionally!
 
Thank you for your detailed review.

As they say "Different strokes for different folks".

Some of the things you described are totally our jam... Which makes Celebrity quite appealing for us. (The more I read about Celebrity, the more interested I am).
Also, I googled the ship... My jaw dropped. Looks like I have a thing for "upscale shopping mall". :love:
 

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