Pinpics trade complaint-what happens?

Simba's Mom

everything went to "H*** in a handbasket
Joined
Aug 26, 1999
Messages
36,700
Recently I had my first trade that I had to file with the Pinpics complaint department. Since this is the first time for me, I have no idea what to expect. Actually, I first Emailed the complaint department 2 weeks ago, and didn't receive any response so I don't know if they got my Email or were working on it or what. In case it got lost, I Emailed them again today with all the details again. I know the mail can be slow ever the holidays, but this trade was agreed to 8 weeks ago, so the pin I sent was there way before Thanksgiving. And although I Emailed him over 2 weeks ago, no response. Now I have no idea what to expect from Pinpics. Will they probably respond in a few days or Email the (non)sender?
 













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