We just returned last night from a 9 day trip and purchased the CD. We accumulated 133 pictures during our trip, so we thought that it was a very good deal.
I have to say though...purchasing our CD on our last night was a NIGHTMARE!!! As of Sunday, you could only purchase the CD at Epcot, Toontown, and the Grand Floridian. I checked out our pictures during the afternoon on Sunday at Epcot. I made a mistake by not purchasing the CD then when there was no line because I thought that we'd have a few more pictures taken throughout the day. When we showed up at 7:30pm, the line was out the door. I was in line for an hour (which wasn't fun, but was fine, although I did say something once I reached the front of the line that it didn't make a lot of sense to have people browsing their pictures without the intention of buying for a long period of time when you have people who just want to purchase something like the CD), but then I had the most bizarre, un-Disneylike experience once I reached the front of the line.
I know that the CD is new, but it seemed like the people working the counter had no idea how to burn the pictures to the CD. The woman at the station next to mine was also getting the CD and they made us switch spots at one point because they couldn't get her CD to burn. Then a bunch of her pictures were missing (found out later that they some how got attached to my account). I think that the woman working the station that I was switched to was having a ton of problems and kept saying that her computer wasn't working right. Then she put a photo folder over my screen and wouldn't tell me what the problem was or let me move to a different station (which I wanted to do after she told me that there was a problem with her computer!). She was pretty rude to me and accused me of getting out of line because I hadn't formally been called up to my original station at the counter (I went up when a person left, handed the woman my card who promptly took it
). At that point, I'd been waiting almost an hour and a half, the park was about to close and I had an 18 month old who was up past her bedtime, so I literally lost it and started to cry. I just wanted my pictures and I felt like I was never going to get them!!!
I finally asked for a manager and after a few minutes one came out and showed the person who was waiting on me how to fix whatever the problem was. Oh, and she also found the other person's pictures (who had already left without the missing pictures) attached to my file. They also gave me three free prints for my inconvenience. I apologized over and over for losing it. I don't think that I was overly obnoxious, just very upset. I think the cast member just didn't want to call for help when she couldn't get it to work or something and wouldn't/couldn't explain to me what the problem was. It was just such a frustrating experience! I feel like I spent my entire vacation collecting this pictures and I didn't want to walk away from buying the CD.
Okay...so why did I just write a dissertation about my experience? To let people know that you might be waiting a VERY long time to buy your CD and that, as of now, there seem to be some bugs with the process.
