Photopass+ Pic Number

[DynamicDisney]

I cannot get our CRT Photopass+ pictures to load on my account. There are only 15 numbers/letters, instead of the 16 required. I tried to add a 0 to the last group of 4, but that did not work. There are clearly 3 groups of 4, then the last group has only 3 numbers.

Of course, they did not give me a receipt, so I have nothing else to go on.

Any thoughts/suggestions??

 

[cjstarr]

Look up PhotoPass customer service number. They are more then willing to help when you have a problem.

 

[BirdsOfPreyDave]

It would certainly be easiest to call, but you can probably figure it out. One digit missing = 36 choices to try (0-9 & A-Z). Assuming it's the last digit that's missing, you should be able to get it eventually.

 

[mom2rtk]

Are the first 4 characters EVNT?

That has historically always been the case so maybe you can at least rule out those 4.