Photo Pass question

[Rjsoto24601]

I preordered the photo pass download package before our trip. I am now trying to download my images onto my computer, but I have no clue what I am doing. When I click on my photo the editing pop box shows up and when I click the download button it disappears and the add to cart button pops up. I click add to cart and when I go to my shopping cart it shows me a balance of over $600. Shouldn't it say $0, since i have already paid for the download package? Any help would be greatly appreciated

 

[cgattis]

I preordered the photo pass download package before our trip. I am now trying to download my images onto my computer, but I have no clue what I am doing. When I click on my photo the editing pop box shows up and when I click the download button it disappears and the add to cart button pops up. I click add to cart and when I go to my shopping cart it shows me a balance of over $600. Shouldn't it say $0, since i have already paid for the download package? Any help would be greatly appreciated

No, the way you're doing it is if you weren't buying the package, just individual file downloads. You'll need to go to the cart and use the code you got when you purchased (sorry, I'm sketchy on the details here--it's been a year since I've done it...). You'll "check out" but it will show $0 charged since you prepaid. Then you'll get an email with a link to download them all in one big zip file (or a few, if you have a ton of pics). Hope that helps a little bit.