Photo pass-prepaid questiona

[Jen cook]

I bought the prepaid photo pass online and haven't gotten anything via email or mail. We leave 12/25. Is there something special I need to do? Thanks.

 

[tlovesdis]

Do you have the Disneyland app on your phone? If you don't, download it, log in using your Disney account information and it will be there!

 

[Jen cook]

Thanks,I have he app, but this is all I see,
Is a code or the option to purchase and no info on me having purchased? There is a code for the photogs to scan, is that it?

 

[mom2rtk]

It's supposed to just show up in your account. I'm not sure what that looks like though since mine didn't show up. I finally called Photopass after we got home and they fixed the issue for me.

Just start adding photos to your account when you get to the parks. They will show up without a watermark if your purchase has been successfully loaded. Mine still showed watermarks but didn't after they fixed the issue.