Photo Borders

[GoofyKidd]

I purchased a photo package from Shutters after our 11 night Southern cruise on the Fantasy. I noticed on pretty much all of the photos taken that there is some kind of border-Goofy shoes, Minnie purses, Disney Fantasy logo. I asked if I could purchase the photos without them and was told no. That package cost around 400 for all of our photos & it's proving to be a pain trying to print these on Shutterfly. Depending on the size I want to print, the borders are getting cut off. Why does Disney charge top dollar for these photos and then make it difficult to work with the digital images afterwards? Cropping works to an extent, but they're not perfect. Did I do something wrong or could I have indeed received them without borders? We love the photos but they aren't user friendly, in my opinion! Any suggestions for working with these?

Thank you!

 

[Dug720]

No. They come with the borders. Period.

 

[Msmit002]

Hmmm. What if you forgo the package and just go for the select prints? My last photo package had some with borders, some without. I'd be a bit irritated if all of my photos had those borders.

 

[PrincessShmoo]

Hmmm. What if you forgo the package and just go for the select prints? My last photo package had some with borders, some without. I'd be a bit irritated if all of my photos had those borders.

There are no print packages now, as far as I know. Only the digital ones. You can get individual prints at $20 each, but that would be costly, and they would still have the borders.

In the past, if you could prove that the border was blocking someone, or in some other way interfering with the people in the pictures, they would print the photo without a border.

All pictures now come with borders. Now, not all of the are true borders (as in a frame around the edge of the print). Some are a simple ship name/date of cruise/Disney logo in the corner.

 

[PrincessShmoo]

I purchased a photo package from Shutters after our 11 night Southern cruise on the Fantasy. I noticed on pretty much all of the photos taken that there is some kind of border-Goofy shoes, Minnie purses, Disney Fantasy logo. I asked if I could purchase the photos without them and was told no. That package cost around 400 for all of our photos & it's proving to be a pain trying to print these on Shutterfly. Depending on the size I want to print, the borders are getting cut off. Why does Disney charge top dollar for these photos and then make it difficult to work with the digital images afterwards? Cropping works to an extent, but they're not perfect. Did I do something wrong or could I have indeed received them without borders? We love the photos but they aren't user friendly, in my opinion! Any suggestions for working with these?

Thank you!

One thing I'll point out - the print sizes are not "typical" sizes. The larger ones are 8X10, but the small ones are 6X8.

 

[vikequeen]

I'm not aware of anyway to get without the borders. I also tried. I agree with you. I can't for the life of me understand why they insist on those borders, which are all hideous. I did my best to crop and Photoshop, but they ruined some photos. I think disney needs more feedback that they aren't ok as they are currently offered.

 

[PurplePencil]

As of 7/28 on the Magic an all print package (in addition to a "storybook") were available onboard. Most photos were not printed so if you wanted them you had to use the kiosk to order them (Totally unrelated but incase your wondering the Photo lab is on Deck 1)
Other deals involving prints included the usual buy 5 8x10 get a free Portfolio frame, and one other (maybe a 10 photo package?) that I forget

 

[M<3'sMickey]

The Fantasy still has the print package too. We got the 15 prints for $199.95. All of the prints had borders but I guess I'm in the minority that actually likes them, especially the ones that label the "special occasions," like Welcome Aboard, Fourth of July, etc. Guess it's the inner scrapbooker in me.

 

[vikequeen]

The Fantasy still has the print package too. We got the 15 prints for $199.95. All of the prints had borders but I guess I'm in the minority that actually likes them, especially the ones that label the "special occasions," like Welcome Aboard, Fourth of July, etc. Guess it's the inner scrapbooker in me.

I'm a scrapbooker too , but the borders still drive me crazy

 

[ohMom]

Another scrapbooker here, and we repeatedly complain to DCL about the mandatory borders. We went to email battle with the photo company in 2013 over the photos being misrepresented at the kiosk, and the signage not obvious to our vacation brains that only focused on the pictures and not the small obscure disclaimer. The best we got was a discount refunded and it was much effort. The asymmetrical borders are impossible to crop out, IMO, without having a whopper-jawed photo. Every time I cruise, I remind them that I would purchase a full DVD if there was a no border option. Keep telling them is what I say....the cruise line, that is.....and maybe one day they will change photography service or demand they give the options.

 

[DisneyParkFan]

I guess I am in the minority since I like the borders and would be disappointed without them.

 

[vikequeen]

Another scrapbooker here, and we repeatedly complain to DCL about the mandatory borders. We went to email battle with the photo company in 2013 over the photos being misrepresented at the kiosk, and the signage not obvious to our vacation brains that only focused on the pictures and not the small obscure disclaimer. The best we got was a discount refunded and it was much effort. The asymmetrical borders are impossible to crop out, IMO, without having a whopper-jawed photo. Every time I cruise, I remind them that I would purchase a full DVD if there was a no border option. Keep telling them is what I say....the cruise line, that is.....and maybe one day they will change photography service or demand they give the options.

Most places offer the photos with and without the borders. That would be a very easy option for them to offer. Where do you complain? just general DCL line? i'm trying to figure out the best place to provide this feedback again to hope it is heard.

 

[PrincessShmoo]

Most places offer the photos with and without the borders. That would be a very easy option for them to offer. Where do you complain? just general DCL line? i'm trying to figure out the best place to provide this feedback again to hope it is heard.

I'd suggest both DCL and the photo supplier (Shutters).

 

[Anchors Away 2016]

To me, the worst part is the combination of non-standard sized prints and the mandatory boarders. It's like they are left over from the days when they wanted you to buy their prints and not print them yourself. So if you print them with one of the standard companies, and crop them to the normal sizes, you end up with just the inner half of the boarders. It looks silly. You can fix this either by resizing so that whole boarder is visible in the "normal" size print or by cropping the whole boarder out and then resizing larger to get back to a normal size, but as far as I know, this has to be done manually, one picture at a time.

 

[anricat]

We had some really problematic borders on our Alaskan cruise. We had some photos that were completely crooked and there was no way to straighten them since they had borders and then in the Tiana photo, the prince was on the border and he was literally bigger than Tiana and my daughter. Then in the photo with Sully, there was a bunch of Monster's Inc. machinery type stuff in the border and it was sticking into the picture right across my daughter's midsection. It looked like she was being impaled by a computer. I contacted the photo company and specifically pointed out these three issues and they sent me those three photos border-free.

I don't think there's a way to get ALL your border-free photos, but if you have some specific issues you can point to, you might be able to get some without.

 

[NS8VN]

Most places offer the photos with and without the borders.

Exactly. I can't imagine why, in the digital photo age, a picture is not offered unaltered. Each photo on the USB could easily have an unaltered version along with multiple borders, it would be zero extra effort. This is something that has us seriously considering skipping any packages. Whereas Photopass was a no-brainer, where you have nearly complete control over borders and editing, we are having a hard time finding enough positives to get a package that will offer less options, more headaches, at a higher price/photo.

I know I'm just repeating what many have said before, but I really wish DCL would bring on their own photographers and integrate it with Photopass.

 

[ohMom]

Most places offer the photos with and without the borders. That would be a very easy option for them to offer. Where do you complain? just general DCL line? i'm trying to figure out the best place to provide this feedback again to hope it is heard.

We communicated with the photography service company

 

[anricat]

I have complained specifically about Shutters before to DCL they directed me to contact My Cruise Photos instead. I did so and got a canned response back. I've provided feedback after every cruise, but our last cruise was particularly bad with borders, blurry photos, badly framed/crooked photos, washed out, etc.

 

[Keggy]

There are no print packages now, as far as I know. Only the digital ones. You can get individual prints at $20 each, but that would be costly, and they would still have the borders.

In the past, if you could prove that the border was blocking someone, or in some other way interfering with the people in the pictures, they would print the photo without a border.

All pictures now come with borders. Now, not all of the are true borders (as in a frame around the edge of the print). Some are a simple ship name/date of cruise/Disney logo in the corner.

We just got off the Fantasy today and were on the Magic in April. They do still offer packages. You can buy the package as either print or digital. For example on our Magic cruise I did the all digital package and today on the Fantasy I did the 10 picture package - digital. They had separate lines for pick up this morning - one for digital and one for print.

I loathe the borders. The simple classy Fantasy oval circle logo is fine, I can deal. What I absolutely hate is the over the top
cheesy character borders. We have a really great family photo with Minnie with the dumb cartoony border. I asked if we could
purchase it without it and was told a firm, No.

"Back in the day..." they would remove the borders if you asked. I guess that is no longer.

 

[PrincessShmoo]

We just got off the Fantasy today and were on the Magic in April. They do still offer packages. You can buy the package as either print or digital. For example on our Magic cruise I did the all digital package and today on the Fantasy I did the 10 picture package - digital. They had separate lines for pick up this morning - one for digital and one for print.

I loathe the borders. The simple classy Fantasy oval circle logo is fine, I can deal. What I absolutely hate is the over the top
cheesy character borders. We have a really great family photo with Minnie with the dumb cartoony border. I asked if we could
purchase it without it and was told a firm, No.

"Back in the day..." they would remove the borders if you asked. I guess that is no longer.

Well, they would only reprint without the border if you could show that the boarder was seriously interfering with some one in the photo. Like blocking someone's face, or a whole small child.

The Dream and Magic still have print packages. The Fantasy and Wonder only have digital packages.