Phone # for World of Disney store?

[Ardenne]

I know this isn't quite the right forum for this, but couldn't decide which one really *was* -- I bought a shirt for DS at World of Disney, and when I picked it out it was fine, but when we got home 2 days later and took it out of the bag, it had spots all over one side, looking like it had been spattered with something. I think one of those security ink tags must have leaked on it. The only phone # on the receipt is for something else. Anyone have a number I can call to ask about exchanging it? Thanks in advance!

 

[SnackyStacky]

I know this isn't quite the right forum for this, but couldn't decide which one really *was* -- I bought a shirt for DS at World of Disney, and when I picked it out it was fine, but when we got home 2 days later and took it out of the bag, it had spots all over one side, looking like it had been spattered with something. I think one of those security ink tags must have leaked on it. The only phone # on the receipt is for something else. Anyone have a number I can call to ask about exchanging it? Thanks in advance!

Just give merchandising a call. They'll help you out. You don't have to call the store directly.

407-363-6200

 

[SnackyStacky]

OH! And I think what may have happened (I've read about this here on the DIS) is that some ink transferred from the bag to the item. Ask that a new item please be shipped without a bag.

 

[Ardenne]

Thanks so much, Dan!

 

[Ardenne]

I just got off the phone with them. I need to fax them the receipt, which I can't do from home, but they said once I do, they'll UPS a replacement right out to me. No hassle at all -- they were very nice about it.

Thanks again for the help!