My wife and I ate there for the first time last September.
She ordered the pulled pork sandwich, and I ordered the double cheese burger.
After seeing the crowd, we decided to fond a table, and I would come back to the fixins bar.
Got to our table and pulled out two pulled pork sandwiches, not a burger in sight.
Now I understand it was very busy in there, but I just wanted to stress, make sure you check your order when you place it, AND when you pick it up.
That being said, we find Columbia Harbor House to also be a good counter service.