Park Merchandise once home

wdisneyaholic

DIS Veteran
Joined
Apr 30, 2001
Messages
791
So i just got back from a great first trip to universal. I bought a sweatshirt from the UK kiosk by the knightbus. Just realized its the wrong size. The hanger said one size and just realized the sweatshirt is another. Anyway to get a new sweatshirt by calling universal or stuck with the wrong size?
 
check the uo website.
remember seeing something on it for merch issues.

if that fails, send an email to guest services.
 
Thanks macraven. Lesson learned to doublecheck my sizes. Ill give them a call on monday to see what can be done.
 
Just and fyi for anyone else with this issue. I emailed universal and received a nice response. I just had to send my sweatshirt back with a copy of my receipt and a note to exchange it. So i sent it out today. Fingers crossed it comes back a size bigger!!
 

i figured that guest services would help you out.
glad you contacted them.
 















Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE













DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter DIS Bluesky

Back
Top