KathyRN137
DIS Veteran
- Joined
- Apr 14, 2006
- Messages
- 7,882
Okay, just got off the phone with MS and once more, they've got me scratching my head.
My family will be staying at OKW next week. I'm happy that our waitlist for this resort came through; the studios are just a bit roomier there. We stayed at OKW in 2006 and it was wonderful. Only thing was, we were located a bit far out from the Hospitality House and it was inconvenient to get to the Main Pool.
This trip, we plan on spending a bit more time relaxing at the resort. So, I decided to call MS this morning and put in a request to be close to the HH if there is availability. I was of course expecting the standard, "Requests will be noted but are not guaranteed, yada yada yada" from the reservationist, but she surprised me by informing me that villas close to the HH are now considered a

My family will be staying at OKW next week. I'm happy that our waitlist for this resort came through; the studios are just a bit roomier there. We stayed at OKW in 2006 and it was wonderful. Only thing was, we were located a bit far out from the Hospitality House and it was inconvenient to get to the Main Pool.
This trip, we plan on spending a bit more time relaxing at the resort. So, I decided to call MS this morning and put in a request to be close to the HH if there is availability. I was of course expecting the standard, "Requests will be noted but are not guaranteed, yada yada yada" from the reservationist, but she surprised me by informing me that villas close to the HH are now considered a
"different booking category" [end quote] and she would take a moment to check for availability.
Huh?
She came back on the line and informed me that none of these villas were "available", but that she would note my request, yada yada yada....
I asked when this new "booking category" went into effect and was told "about a month ago."
"You need to specify that you want to be close to the Hospitality House when you make your reservation, because these are now in a different category," she stated. Again with this "different category" thing.
"You mean, they are preferred villas now?" I asked, thinking of BWV and VAKL. "Are they more points?"
"No," she replied, "The points are the same."
Well, I don't really know what this means...."different booking category"....but the same points. Seems to be no different than making a room location request the way we always did. She really didn't (or couldn't) elaborate further.
So, FYI (for what its worth), if you really want or need to be close to the HH at OKW, try to request it at the time of your reservation and note it on your waitlist request.
Good Luck! If you're going to be at OKW next week, I'll see ya there!!![]()
Kathy