Oven Update!!! (week 7 w/o a oven!)

Cindy B

<font color=blue>Have taken some furniture polish
Joined
Oct 8, 2000
Messages
21,353
As some of you are aware, on Nov. 7th I had a repair guy come (under the home warranty) to look at our 31 year old stainless steel oven.

They found a broken thermostat, and a handle issue. (Basically the oven got so hot, the handle broke off)

First they tried to order a part.. the day before Thanksgiving they tell me that the parts are now obselete, and can't replace either.

They offered us $200 (a pitiful price) towards a new oven.
We were told that was their maximum offer, and take it or leave it. We were not happy.. since a stainless wall oven runs about $1200 (lower end).

My DH has been writing letters after letters to the company regarding this... he wound up writing letters all the way up to the president of the company regarding this.

It has been since Nov. 7th, since our oven worked properly... actually it was the last week of October when the handle burned off.

So, in no uncertain terms, DH asked for a better offer regarding this since the contract stipulates a replacement or "equal value". $200 is not equal value.

So, just yesterday, we were offered a new in wall oven, but its not stainless. (BLACK) It would be free, and installation would be free as well. They don't make stainless anymore in this size (smaller size in wall, compared to current ones). We do have a black dishwasher, so it woudln't be that bad... but I love my stainless wall oven!

If we asked for stainless, they could possibly rescind the offer. I could ask for the cash equivalent, and pay cash for the difference..but since the new stainless are 40 inches (mine is 28), that would be new cabinetry.. (a whole new kitchen project I don't really want to do right now!!)

So, should I go with the black FREE one? (Its a GE Model JGRp17BEWBB). Right now I have a black dishwasher (came with the house), a stainless/black burners in the counters (came with the house), the stainless wall oven (original as well), and our tan fridge. (yes, it really doen'st match, we are going to get a new fridge when the fridge dies..don't want to buy a new one until we have to)

If we say yes, it will come between Christmas and New Years...
 
I would go with the Black as long as it has any of the 'gadgets' the current one has, like self-cleaning.
 
I would go with the black, but check Consumer Reports to see what they say about it. Make sure the one they give you is a good one, with a good repair history.
 

I would take the black one and run. Well I'd check it out to make sure it seems like a reliable model first. I think it looks nice to me :)
 
FREE is the right price!!!! I'd take it and run!:earseek:
 
Id take the free one. (Did your stainless look like the black one other than the color?)
 
Yes the stainless is similiar... The stainless one is heavier (obviously) than the metal/plastic ones. I like the sturdiness of the stainless ones.
 
Yes, I would take it - I can't imagine doing without an oven for that long!!
 
Go with the black oven they are offering, I like it better than stainless steel.
 

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