jennybobenny
banana fanna fo fenny
- Joined
- Aug 19, 1999
- Messages
- 582
I originally intended to include this information in my trip report but it's been weeks since we got home and I still haven't written one. So here goes...
Dh and I had e-tickets on Delta Express for an early morning Monday flight. When we got to the gate we were told the flight was overbooked and asked if we'd like to give up our seats. In exchange we'd <b>each</b> receive a $300 Delta voucher, plus we'd travel first class to Cincinnati and then again first class to Orlando. The new flight would leave an hour later than our original, and we'd land in Orlando about 3 hours later than we planned. At first I hesitated (can't imagine why) but in the end we took the deal. The Delta agent also gave us a voucher to have breakfast at the airport before our new flight left an hour later. Wow! We left the gate very happy with our deal, but a little worried about how the delay would effect our transfer to the resort.
We called Tiffany's toll free number and I think we spoke with Debbie. I explained that we were bumped from our original flight and we'd be getting into Orlando 3 hours later. I totally expected her to be aggravated, or at least inconvenienced, by having to reschedule the driver - maybe even tell us we'd have to wait as there wasn't a driver available. Instead she said, "No problem, we'll be there." I gave her the flight information and hung up the phone in shock. Even dh (the seasoned traveler) couldn't believe it.
Our flights to Orlando were uneventful (and extremely comfortable - I could easily get used to first class!). When we arrived at the baggage claim area we were met by Brian from Tiffany Town Car, who I can now say is the nicest driver we've ever had. He immediately helped with our luggage and then led us outside to the car. Just like always we were out of the airport before some of our fellow passengers had even retrieved their luggage. During the ride to the resort Brian asked if we'd left the kids with their grandparents (which we had). I asked him how he knew but he smiled and although I can't remember exactly what he said, he didn't answer the question.
I do remember posting something about our upcoming trip (including the kids staying with my parents) right before we left, so maybe he reads the DIS?? (If so, Hi Brian - thanks!) On the return trip Brian was at the resort early and we had a nice relaxing ride back to the airport.
Anyway, to make a long story short (too late!) I was quite impressed with Tiffany Town Car (and with Brian). I highly recommend them both. We're pretty happy with Delta right now too, although since we've already purchased our airfare for our trip in November (which coincidentally is also with Delta) I'm not sure how we'll spend the vouchers. I'm not positive but I think they expire in a year. We've already got our reservations with Tiffany Town Car so hopefully things will go as smoothly then as they did last month. Hope this information helps someone out there.
Dh and I had e-tickets on Delta Express for an early morning Monday flight. When we got to the gate we were told the flight was overbooked and asked if we'd like to give up our seats. In exchange we'd <b>each</b> receive a $300 Delta voucher, plus we'd travel first class to Cincinnati and then again first class to Orlando. The new flight would leave an hour later than our original, and we'd land in Orlando about 3 hours later than we planned. At first I hesitated (can't imagine why) but in the end we took the deal. The Delta agent also gave us a voucher to have breakfast at the airport before our new flight left an hour later. Wow! We left the gate very happy with our deal, but a little worried about how the delay would effect our transfer to the resort.
We called Tiffany's toll free number and I think we spoke with Debbie. I explained that we were bumped from our original flight and we'd be getting into Orlando 3 hours later. I totally expected her to be aggravated, or at least inconvenienced, by having to reschedule the driver - maybe even tell us we'd have to wait as there wasn't a driver available. Instead she said, "No problem, we'll be there." I gave her the flight information and hung up the phone in shock. Even dh (the seasoned traveler) couldn't believe it.
Our flights to Orlando were uneventful (and extremely comfortable - I could easily get used to first class!). When we arrived at the baggage claim area we were met by Brian from Tiffany Town Car, who I can now say is the nicest driver we've ever had. He immediately helped with our luggage and then led us outside to the car. Just like always we were out of the airport before some of our fellow passengers had even retrieved their luggage. During the ride to the resort Brian asked if we'd left the kids with their grandparents (which we had). I asked him how he knew but he smiled and although I can't remember exactly what he said, he didn't answer the question.
I do remember posting something about our upcoming trip (including the kids staying with my parents) right before we left, so maybe he reads the DIS?? (If so, Hi Brian - thanks!) On the return trip Brian was at the resort early and we had a nice relaxing ride back to the airport.Anyway, to make a long story short (too late!) I was quite impressed with Tiffany Town Car (and with Brian). I highly recommend them both.
We're pretty happy with Delta right now too, although since we've already purchased our airfare for our trip in November (which coincidentally is also with Delta) I'm not sure how we'll spend the vouchers. I'm not positive but I think they expire in a year. We've already got our reservations with Tiffany Town Car so hopefully things will go as smoothly then as they did last month. Hope this information helps someone out there. 
