OT: Customer Service to the Max!

[des1954]

About a month ago I ordered 2 thermos bottles from Goodlifebottles.com - one green and one blue. A week after I ordered them I received the green one, along with a silver one with a note stating the blue bottle was back ordered so they sent the silver bottle as a "please forgive us" gift. They said they would ship the blue one as soon as it was available. Yesterday I received the blue bottle along with another smaller silver bottle and a note stating they sent the smaller bottle, again as a "please forgive the delay" gift. So ultimately, I ended up with 4 bottles for the price of 2!!

I cannot believe the overwhelmingly extreme measures this company took to make sure I was happy...and I never did anything beyond placing the original order! You just don't get this kind of service much anymore.

 

[jenscourt]

Wow, that's great! You never hear of customer service like that anymore...I will have to check them out. Thanks for the info!

 

[Lil' Lisa]

That is cool. It is good to know that customer service still exists.