Crocs.com doesn't ship to Canada, you have to order from Crocs.ca which is in Quebec. My experience with them was horrific to say the least.
-they hardly ever answer the phone so you have to leave a message, it took three calls back and forth because I missed their call everytime they called.
- they took my order, told me my crocs were instock and that I should have them within 4 weeks (fine because we aren't going away for 10 weeks)
-at five weeks, I call, they say my order is now being processed, I should have them within a week.
- a week later, still no crocs
-two weeks later, still no crocs, call again and they say they are on the way
- one week after that, they call me to say they are just processing my order

and that they have the wrong Credit Card #, could I give it to them again!
- at that point I tell them I don't want the crocs, that I am leaving in a few days for vacation and that the whole process was completely ridiculous!
- we come home from vacation and about 2 weeks later I receive a bill from Crocs Canada for the crocs that I never got anyway!!!! I totally freaked! I was so mad that I didn't even call them, just never paid it. That was about 8 months ago and I haven't heard from them since.
- my advice would be to NOT order from Crocs Canada!!!!!!!