*Disclaimer: I don’t have firsthand experience with this.
I believe this is a consequence of the way Island Tower parking is set up. It’s not connected, at least currently, to the main porte-cochere or parking lot at the rest of the Polynesian. Instead, it has an unmanned gate that’s opened for registered guests via MagicBand / room key. Because it’s unmanned, there’s no way for a general Uber or Lyft driver to open the gate, the way a Minnie Van driver could.
It’s a bit unorthodox but maybe instead of walking to GCH, I suppose a guest could meet a rideshare driver just outside the gate, but I don’t want to suggest anything that could get you or them in hot water with security.
Alternatively, perhaps get a porter to bring your luggage from your room to GCH for a rideshare pickup there? At least that way you don’t have to personally lug it? I’m sure that service and any gratuity involved would be cheaper than the Minnie Van upcharge over Uber.