Online System Playing Jokes

[drusba]

Either the world as we know it has ended or the online reservation system is broken. Just looked at BWV for Nov 23-30, 2015, and thus 11 months out from today, December 23. BWV standard and boardwalk view are still open but pool/garden view, all room sizes, is shown as gone for multiple nights,

 

[bwvBound]

Maybe they just hadn't loaded all the inventory just yet? It sounds as if the two most popular views (standard and boardwalk) were loaded first as a "priority" with the pool/garden view lagging in distant 3rd place? I'm sure the nights weren't reserved first -- just a 'possibly not loaded' situation. (This happens frequently in my other points-based timeshare when trying to book right at the leading-edge of the reservation window.)

 

[supersnoop]

What I find most interesting is that 11/24 is sold out, but 11/23 still has availability for that Garden/Pool view. It shouldn't be possible for a room past the 11-month mark to be sold out if the first day is still available. There's definitely something strange going on there.

 

[DebbieB]

I just tried to get in and it says they are performing maintenance.

 

[KAT4DISNEY]

I had just replied to a poster that was complaining about no availability at BWV in the 1BR preferred category and noticed that same issue. Hopefully DVC gets it fixed soon.

 

[CarolMN]

Cpoied this from the Log-in Screen:

Important Notice
DVCMember.com will be unavailable on Tuesday, December 23, 2014 from approximately 2:00 PM ET to 3:00 PM ET.

Member Services will be observing the following hours for the holiday season:
Wednesday, December 24: 9 am - 3 pm Eastern
Thursday, December 25: closed
Wednesday, December 31: 9 am - 3 pm Eastern
Thursday, January 1, 2014: closed
The Member Online Booking tool, online banking, loans and annual dues payments will be available during this time.

All of us at Disney Vacation Club wish you and yours a very happy and joyous holiday season, and we look forward to welcoming you "home" again soon.

 

[KAT4DISNEY]

Pool/Garden view is now showing available for that entire week. I'd say it was a glitch and that it was fixed.

 

[Mousewerks]

The Availability Tool is still broken. Searching returns everything as available but when you click on individual rooms, the calendar shows dates unavailable.

 

[DebbieB]

The Availability Tool is still broken. Searching returns everything as available but when you click on individual rooms, the calendar shows dates unavailable.

I just checked it and it's showing all nights available for studios & 1 bedrooms except for a standard view studio.

 

[Carlnne]

The Availability Tool is still broken. Searching returns everything as available but when you click on individual rooms, the calendar shows dates unavailable.

Ive been using the availability tool since it started and I had no idea you could click on the individual rooms until I read your post- love it! The things you learn on the dis!!

 

[Mousewerks]

I just checked it and it's showing all nights available for studios & 1 bedrooms except for a standard view studio.

It seems to be fixed today. Things are once again segregated.