Online system booked 5 year old alone Fastpass+

[DisneyLover83]

I was lucky enough to get Anna and Elsa for the 8 year old and one adult. While booking the 5 year old and one adult it only booked the 5 year old. When I went back in to copy or edit the time to make sure an adult is with her, she CANNOT go alone, nothing is available. I thought the system would not allow a child to book alone? Am I just out of luck? Both names were listed but when you pull it up it only lists the 5 year old?!? This is for Monday by the way.

 

[Robo]

I was lucky enough to get Anna and Elsa for the 8 year old and one adult. While booking the 5 year old and one adult it only booked the 5 year old. When I went back in to copy or edit the time to make sure an adult is with her, she CANNOT go alone, nothing is available. I thought the system would not allow a child to book alone? Am I just out of luck? Both names were listed but when you pull it up it only lists the 5 year old?!? This is for Monday by the way.

Call the WDW IT Dept. at
(407) 939-3471 or
(407) 939-7849 or
(407) 939-4357 or
(407) 939-7765 (option #2)

 

[auntyjenn]

If all else fails can you switch bands and send the 8-year-old in alone? I know its not great (no camera person) maybe someone in line will help you....