Online Checkin for a Split Stay

[DenLo]

We tried to do online check in for our upcoming trip but got a systems error after I entered all of the data. Only two of our three segments had the yellow-orange button that allows you to check in online. Which makes sense because we are 9 days out from segment number two, and 8 days out from segment 1. For segment three, check-in June 13th, we are still 4 days away for online check-in.

All three segments appear as separate rooms under each check in. So I think the system is thinking we're not within 10 days of our reservation.

Is that how it usually is, you have to wait to do online check until the last segment is 10 days out? So does that mean sometimes you can't do online check-in because you have too long of a vacation? E.g. the first segment is 14 days and the second 7 days. You'd be in the villa before the 10 day mark comes up for the second segment.

If that's the case, I wish they'd go back to different reservation numbers. Because one of the reasons I really like online check in is that my credit card is added to the Disney reservation and I don't have to give it again at the front desk.

 

[Sandisw]

We have not done it with the segmented trips yet, but when I did split stays the last two summers, I could do each check in 10 days from the date of that resort.

So, what you are experiencing is different than what has happened in the past when things were under different Res #'s.

I know that I had trouble getting the system to recognize my DxDDP for a 3rd segment when booking CRT because it kept saying I wasn't checking in until the last segment.

I wonder if it is the same for online check in with segmented trips.

 

[DenLo]

That's what I starting to think, that it's a similar problem that people are encountering with the DDP.

 

[LSchrow]

I couldn't use OL checkin for our may trip (same problems you're having). MS said it was bc my trip had been booked in segments (same resort, same room size and vieW). It really messed up our mousekeeping (never had a full MK in 10 days).

We had the ddp for 1 day later in the stay, but the OL checkin prob was for days prior.

 

[DenLo]

I called MS and like LSchrow said in the post above, online checkin cannot be done, at this time for split stays or segmented reservations, even when staying in the same resort and villa. IT is working on it. And they hope to have it fixed in the future.

I could have given my credit card information to the MS CM but it didn't seem any more secure than giving it to the front desk at check in. We'd still have to check in at the desk as usual so I didn't see any advantage in adding my credit card by phone.