mouserrificmom
DIS Veteran
- Joined
- Aug 24, 2010
- Messages
- 648
Has anyone else consistently had difficulty with the "room request" section of the online checkin??
My room requests were "Highest Floor" and "Near Elevator", but it saved "Near Lobby" - the highest floor is my priority, so I figure that it is counter-intuitive to "Highest Floor".......I have been trying every day for about 2 weeks to correct it. It allows me to modify it to read Highest Floor, but when I check after refreshing it still indicates "Near Lobby". We check in on the 12th of August, today I called and the cast member I spoke with sounded so confused, she wanted me to tell her the actual room number I wanted which I know they won't take as a request! Finally got her to understand I wanted to change "Near Lobby" to "Highest Floor". . .. she said she added it to my reservation, but when I log in to MDE it still reads "Near Lobby". Good grief!!! I have a location request that will be faxed by Touring Plans, I just don't want what is populated on the MDE to conflict with what TP will be sending for me. In the many, many times I have done online check-in this has not been a problem before!
My room requests were "Highest Floor" and "Near Elevator", but it saved "Near Lobby" - the highest floor is my priority, so I figure that it is counter-intuitive to "Highest Floor".......I have been trying every day for about 2 weeks to correct it. It allows me to modify it to read Highest Floor, but when I check after refreshing it still indicates "Near Lobby". We check in on the 12th of August, today I called and the cast member I spoke with sounded so confused, she wanted me to tell her the actual room number I wanted which I know they won't take as a request! Finally got her to understand I wanted to change "Near Lobby" to "Highest Floor". . .. she said she added it to my reservation, but when I log in to MDE it still reads "Near Lobby". Good grief!!! I have a location request that will be faxed by Touring Plans, I just don't want what is populated on the MDE to conflict with what TP will be sending for me. In the many, many times I have done online check-in this has not been a problem before!
