Online activation for new resale member

[PinkPig]

Hello there,

I've recently closed on my resale DVC purchase! I'm very excited to start making reservations, and I've had a letter in the post with my membership number.

I just phoned member services to activate my online account, which I was hoping I could do now that I had my member number. But sadly the person on the phone said that I needed to give him my 'Club ID', and I haven't received that in the post.

He said that if I had my social security number then that would be OK too, but since I'm in the UK I don't have one.

Anyway his advice was just to wait for a while and I should receive the club ID in the post.

Is that correct? Is there any way I can activate online before that? Think it's worth me phoning again and trying to speak to someone else?

Thanks for any tips.

 

[rackle]

Hello there,

I've recently closed on my resale DVC purchase! I'm very excited to start making reservations, and I've had a letter in the post with my membership number.

I just phoned member services to activate my online account, which I was hoping I could do now that I had my member number. But sadly the person on the phone said that I needed to give him my 'Club ID', and I haven't received that in the post.

He said that if I had my social security number then that would be OK too, but since I'm in the UK I don't have one.

Anyway his advice was just to wait for a while and I should receive the club ID in the post.

Is that correct? Is there any way I can activate online before that? Think it's worth me phoning again and trying to speak to someone else?

Thanks for any tips.

I would call again. I only had my letter with my member number when I called to get access. I believe she even gave me both mine and my husbands IDs because they are different.

 

[PinkPig]

Thanks. I did phone again, and got someone else who give me the details I needed.

 

[rackle]

Thanks. I did phone again, and got someone else who give me the details I needed.

Yay! Have fun making your reservations