One Week until we leave and...

[digskat]

Our trip documents have still not arrived at our CAA agents office. I called today and they were still not in. There is suppose to be a bunch of vouchers etc that go with our package, that have not arrived. I expressed concern to our agent that 2yrs ago when we showed up at our off site hotel they had no record of our trip/reservation. I explained that I have the same fear of this happening again this year. She stated she had been in touch with Disney and it had been sent out on the 2Nov06 and as soon as it arrives she is going to courier it to me as it is a 1&1/2hr drive to pick them up. She also said something about putting for them to be made avail at the resort for us. I am beginning to think that we just have bad luck when it comes to obtaining the information. If I drive 22hrs to POFQ and find out they have no record of us I think I will scream! I called the resort and they said to call and confirm myself on Monday. Our TA will call Tuesday if she still has not recieved them. She said that this has been a problem with some of her other Disney clients. She has the info that we have paid in full and I have our confirmation # so hopefully this will be enough, Sorry to Vent but it is so frustrating!!!

 

[a*lil*bit*goofy]

Our trip documents have still not arrived at our CAA agents office. I called today and they were still not in. There is suppose to be a bunch of vouchers etc that go with our package, that have not arrived. I expressed concern to our agent that 2yrs ago when we showed up at our off site hotel they had no record of our trip/reservation. I explained that I have the same fear of this happening again this year. She stated she had been in touch with Disney and it had been sent out on the 2Nov06 and as soon as it arrives she is going to courier it to me as it is a 1&1/2hr drive to pick them up. She also said something about putting for them to be made avail at the resort for us. I am beginning to think that we just have bad luck when it comes to obtaining the information. If I drive 22hrs to POFQ and find out they have no record of us I think I will scream! I called the resort and they said to call and confirm myself on Monday. Our TA will call Tuesday if she still has not recieved them. She said that this has been a problem with some of her other Disney clients. She has the info that we have paid in full and I have our confirmation # so hopefully this will be enough, Sorry to Vent but it is so frustrating!!!

you will be ok. she has all the documentation and proof of purchase, and ia ssume you have the receipts. you will be ok. you will be ok ...keep saying that, and go get packing ! lol! have a great trip

 

[Reese]

We didn't recieve our package until we checked in at ASMo on our last trip. Our CAA agent did not recieve our stuff from Disney so she said it would be waiting for us at check in. I'm still not sure how she recieved our ME tags for us just in time but nothing else. We just had our confirmation number written down and sure enough when we arrived they had everything else waiting for us at check in.
You'll be fine as long as you have your coinfirmation number, if you don't have that now phone your CAA office and they can let you know what it is.
Have a great vacation!

 

[madonna31]

I'm still not sure how she recieved our ME tags for us just in time but nothing else.

Because DME is not affliated with WDTC. Therefore, the DME vouchers come separate from the WDTC luggage tags and vouchers. In fact, the DME vouchers come via DHL weeeeellll before your travel time (as in 45 days before).

To the OP - call up your TA and ask them to have Disney FedEx your docs out to you!!! I assure you it CAN be done!

No, you don't need your docs to check in to the resort. For that, you only need your 8 digit reservation number. However, it would be nice to have your Planet Hollywood and free Photo pass vouchers that were included in the package you bought, don't ya think?

 

[tmli]

A number of customer docs recently have been held up at customs....don't know why.

 

[digskat]

Thanks for all the support guys! I am sure it will be fine...I just do not want a nightmare like the first trip we went on!

 

[edgechc@hotmail.com]

I have had the reverse experience.

I appear to get a new set of documents from Disney every second week, once again confirming our package

OKW - Park Hopper -

We are going the MVMCP on Nov 30th. It looks sooooo good.

Our DME vouchers arrived in only two days, but I am still not sure about the other vouchers, we recieved some but not all in our package.

 

[b-1]

I haveb't received a shred of paper yet. No DME tags, no confirmation ( I have the conf. number though) No DDE cards. Nada. I am stalking the mail carrier!!!!

 

[Reese]

Because DME is not affliated with WDTC. Therefore, the DME vouchers come separate from the WDTC luggage tags and vouchers. In fact, the DME vouchers come via DHL weeeeellll before your travel time (as in 45 days before).

The DME vouchers were the things I was really worried about. She said that they should be there anyday now. So when the package wasn't there the day before we left she said that she had good news and recieved the DME tags for us though. Now I know she probably had those all along and was just waiting for the package to give it to us all together. Atleast a dozen new grey hairs could have been averted .

 

[Subrbnmommy]

I'm in the same boat. We haven't received anything and we're leaving in 8 days. Our TA (not CAA) is telling us that the the courrier company seems to have misplaced our package. grrr!

 

[AIW]

I'm in the exact same situation. We leave on Nov 29th and we still dont have our hotel vouchers. Got the DME way ahead of time, but no hotel vouchers. Our CAA agent told us that it's not a big deal, we have our CAA statement which details our entire trip, so we can just bring that. Funny thing the CAA agent told me was that they courier the DME stuff but apparantly the hotel vouchers go through regular mail!! I'm not holding my breath at this point, I'm assuming we won't have it in time. I also called Disney and asked them about this and they said not to worry, as long as we have our statement, we'll be fine. They actually told me that the DME are more important than the hotel vouchers.

 

[madonna31]

Now I know she probably had those all along and was just waiting for the package to give it to us all together.

Yes. That is precisely what she has done. I know because I do the same thing myself.

Funny thing the CAA agent told me was that they courier the DME stuff but apparantly the hotel vouchers go through regular mail!!

Again; that's because DME is NOT run by Disney, it's run by Mears. Mears couriers through DHL, where Disney uses regular mail.

BUT (there's always a but...) call your TA and get them to have Disney FedEx your hotel vouchers to you!! I have no clue why your TA hasn't done so already given the fact that you are so close to travel.

 

[F4disneyfan]

Wow this is not great for the TA front we booked our accomodations for the first week of Dec 07 through Disney and we allready havwe all our documents from them. I am glad I didn't try using a TA like I thought I might this time. Even teh people who rented points from us for this Dec have recieved all their dining plan documents and DME tags etc and have had the stuff for over 3 months.

 

[dangler]

I'm sure you will get your documents just in the nick of time! Have a great trip guys!

 

[digskat]

I'm sure you will get your documents just in the nick of time! Have a great trip guys!

Thanks Cari! I just wish they would come. Still have not packed yet but have stuff set aside! I'm on nights this weekend and off Monday until 2300hrs and then off until the 14th of Dec! Call me on Monday sometime! TTFN Kat

 

[jenkh]

I'm in the same boat. Except I booked direct with disney. It's the whole regular mail thing. They told me not worry, I have my original invoice and they confirmed all is well.

But I'm still hoping I get something before we leave.

 

[SandraC]

I used TA's in 2001 and in the 80's & 90's and I'll never do it again. 2001 trip was the last straw. I ended up having to confirm my trip myself because our TA didn't do it...this was the night before we left! I booked my trip 6 months in advance with the TA, at 3 months I asked for confirmation, 2 months and 1 month and nothing. The night before the trip I was on the phone with Disney, hotels, car rental.

Since 2001, I have booked everything myself. I get exactly what I want for a better price than the TA. S

 

[madonna31]

Just an FYI - but there is a HUGE difference between a 'regular' TA and a Disney Specialist such as Dreams Unlimited. HUGE difference! "HUGE Jerry, HUGE."

Furthermore; whether or not you used a TA to book your Disney package has nothing to do with when you receive your Disney docs. Nothing, nada, zip. It has EVERYTHING to do with customs and the postal service. For those of you who don't know, travel documents are something that they "enjoy" holding up at customs.

Even the people who rented points from us for this Dec have recieved all their dining plan documents and DME tags etc and have had the stuff for over 3 months.

Naturally.

DVC has nothing to do with the Walt Disney Travel Company (which deals with MYW packages). They are two completely separate entities. There is no 'final payment' when staying on/renting points; therefore you get everything at the time of booking, not 45 days prior to travel.

 

[maryliz]

It'll all work out fine, Kath! Have a wonderful vacation, and tell Mickey that we'll be right behind you -- we arrive on the 9th of Dec.

Hard to believe it's been over a year since we met you outside of MNSSHP.

Safe travels ... and get packing.


Mary-Liz

 

[digskat]

It'll all work out fine, Kath! Have a wonderful vacation, and tell Mickey that we'll be right behind you -- we arrive on the 9th of Dec.

Hard to believe it's been over a year since we met you outside of MNSSHP.

Safe travels ... and get packing.


Mary-Liz

Thanks Mary-Liz! How did you know I still have to pack??? Well off to get some work done. I work my last shift tonight and then I have the next few days to finish up. Have a great trip!