Onboard Gift Mixup

[TheSpooph]

I wanted to order some in room decorations for a few friends that are sailing with us. I accidentally looked up the wrong room - same last name and I wasn’t looking carefully at which reservation number I used.

I realized my error when I received my confirmation email. The confirmation email said I could reply to that email so I did that. The cruise leaves on June 4 - and I know email replies are taking a while these days. Has anyone had luck doing that?

I might try to call later and see if they can help - I’m guessing it’s the same phone system that is backed up right now so we will see how that goes.

Any other suggestions?

 

[lovingeire]

I don't have any personal experience with this, but since it leaves so soon, I think I'd call.

 

[TheSpooph]

I went ahead and called DCL and got everything straightened out. The wait time was about an hour this morning when I called - not too bad all things considered!

Now onto the next thing!!