On Board Gifts Repurchased

[Cfabar1]

So, I think I bought on board gifts already for us for an upcoming cruise, but I can't seem to locate any kind of receipt in my email, and I don't see it listed on my events.

Is there a way to look up if I in fact had bought this and booked it?

 

[ChrisWG]

Same thing here. I am on the Magic leaving Sept 30. Last week I ordered a HOTHS blanket set and the beer mug. I have the order number saved as a screen shot, but I never got an email confirmation.

 

[bcwife76]

I never received an email confirmation for the items I purchased before our August cruise on the Dream either, I just took a screen shot of the order. If you don't have that do you remember a particular date that you might have placed the order, look back for a credit card transaction? It won't tell you what you bought but at least you would have some sort of record and $ amount from it. I don't know why they stopped sending email confirmations.

 

[Mdub1021]

Look for “Amenity Confirmation” in your email. Found both of my email confirmations from 8/24.

 

[Calantha]

You can always email guest services. I had ordered some thing for our May cruise and I couldn’t find the receipt and I emailed guest services and they sent me a new one.