We stayed in an OKW 2 bedroom in early December last year and requested, requested, requested and requested some more a non-smoking room for medical reasons as my son has asthma. I called, I faxed, I put it on my reservation, etc. Upon arrival, low and behold, we were put in a smoking room because that's "all they had available". We went to see it and couldn't even walk in because it smelled so bad. They offered to spray it, which we all know won't help. To make a long story short, we had to wait from 5:00 p.m. to 11:00 p.m. (apparently they clean rooms at 10:00 at night) to finally get a non-smoking 1 bedroom and then had to move the next day to finally get into what we requested, a 2 bedroom non-smoking room. Once we got to the new place everything was wonderful. You will really love it.