OKW check-in

[JudithM]

I checked into OKW last Sunday, December 1. I arrived a little after 12 noon. The whole process - from the moment I walked in until the time I walked out with a room - was about 12 minutes. I was about number 6 in line. There were 6 or 7 CMs working the front desk. Another CM handed out packets to guests in line who were checking in. As a member I think that is very efficient service!

The "new" check-in is not necessarily first come first served. It is being tested so that if rooms are ready, members are not waiting for another room. I have heard from more than one reliable DVC source that some guests were making way too many requests or too specific of a request & it is getting out of hand. I was assured by all that I spoke to that non-smoking/smoking & any medical reasons are still honored. However, if you want the room with the bedroom to the left facing such & such golf green, on the top floor of builing such & such & at the right end of the building, then I would not hold my breath .

 

[SimbaNoodle]

Thats great to hear.

 

[ncligs]

JudithM,
Thanks for the update on check-in. That is good news.We always put non-smoking,top floor, as our main requests.

 

[SimbaNoodle]

Top floor??? After 12 - 14 hours in the park, I am lucky to make it up one flight of stairs.

 

[EROS]

12 minutes!!!!! WOW!!! The last two times that we stayed at OKW we got stuck in a line of at least 10 families when checking in......generally late in the day.......

 

[Pa@okw95]

That is good news about check-in. I am sure things got out of hand at OKW and that was the reason for the change. I think it is for the better, with few exceptions all the rooms are the same without considering special needs of course. It was silly for all of us to have to wait for pre -assigned rooms while others were able to be entered.