We were on the DxDP from 1/1/08 to 1/6/08. (We arrived at WDW on 12/30 and did a split stay. 12/30 to 1/1 on the premium plan and 1/1 to 1/6 on DxDP.)
Overall, I was not happy with the DxDP plan. The servers were not prepared/trained for the changes. Some of them complained to us about the prospect of losing tips and several of them did not know how to ring up the plan.
After the first couple of meals, I made a point of just letting them know from the get go that we would be paying our tip with cash to avoid the whole awkward confusion at the end.
We were traveling with a group of 14 people total, my parents (62/65), my older brother and wife & kids (38/34/5/3), my family (36/36/14/10) and my younger brother and his wife & kids (30/28/1/1).
We all paid for our tips separately. DH and I paid cash. Older brother paid via CC. Younger brother charged it to his hotel bill. I honestly cannot remember what my parents did, I would bet they charged it though.
Before we left, I made sure we had a couple of hundred dollars in $10s and $5s for tips. We just rounded up to the nearest dollar from the 18% suggestion on the bill.
We ate together for some meals and sometimes not. I will review both. We had ADRs everywhere we went and I always had my confirmation number just in case!
Ohana for breakfast party of 14 LOVED IT! Great breakfast, great staff and we all paid for our tip separately. Service was awesome and we all got to sit together which was a bonus.
Hoop-Dee-Doo Musical Review party of 14 LOVED IT! Mediocre BBQ and a great show! Tip was included. We had to sit at 2 separate tables.
Cinderellas Royal Table party of 10 Very disappointed! We had to wait over 45 minutes for a table in a crowded reception area. The main hostess reminded me of a prison matron and was very bossy! She was in a horrible mood. It happened to be freezing this day and she blamed the wait on the cold weather. Our table was really meant for 8 and their plan was for 2 people to share the end of the table meant for one
it was ludicrous! We asked for another table and the manager argued with me about it and said they did this all of the time. It was shocked. Ultimately we sat at 2 different tables and had a nice meal with bad attitudes.
Whispering Canyon Café party of 4 Again, disappointed
again a huge wait
we were on the porch area and our server was just not a fun guy. Of course, the gal next to us was hysterical! Food was not so good.
Tusker House/Donalds Breakfast Safari party of 14 It was good, but not GREAT! We had another long wait, 30mins+
our reservations were for 10:30. By the time we got seated, got the kids settled, got pics with a few characters
the manager came by and told us to hurry to the buffet
they were shutting it down. DOH! The food was good, AWESOME buffet, we just felt rushed. Everybody paid tip separately and it took awhile to figure out.
Yak & Yeti Party of 4 - While walking around AK, we walked by Yak & Yeti and it smelled wonderful!!! So, I called Disney Dining and asked if they had a late lunch/early dinner reservation available for 4 and we got it. (I did cancel our Ohana ressies!) It was AWESOME! We loved everything we ordered. Since my kids are Disney adults we had 4 apps, 4 entrées and 4 desserts. We always order something different and then share everything. There was not anything here that was bad! The appetizers were large enough to be a meal. Paid tip via cash
our server was AWESOME! We had 4 ressies and told him we wanted to make the 6:00 Nemo show and had plenty of time! He was fast!!!
Teppan Edo party of 8 AWESOME! Service was great, food was great and our chef was mediocre. He did not do a lot of showmanship, but the food was good and we were seated in less than 5 minutes.
Illuminations Dinner & Dessert Reception party of 14 This is a Grand Gathering event. It is lame, I have finally convinced my family of that fact and we will not be doing it again. The program is lame, the food is mediocre and the fireworks viewing area is average. The dessert reception is lame. Tip is included.
Prime Time Café Party of 6 Disappointed
Another huge wait! Our waiter was actually rude (I think he was having a bad day) and did not make our visit fun at all. He did not even try to add any of the themeing fun, but the food was good. Parents paid tip via CC and we paid via cash.
Spirit of Aloha Dinner Show party of 14 Good overall. They have a good show and a good meal. It was cold and rainy, but we enjoyed it! I cannot remember about the tip
I think it was included. We all ate at the same table.
Chef Mickeys party of 14 Okay. We did this last trip and loved it
it was a little less magical this time. We had another huge wait. We were seated directly in the sun
.it was horrible
and our server was MIA most of the time. The food was good, but the service was slow.
Just as a side note
I know waiting is part of the game. I know we went during a busy time, but we played by the rules (made ADRs, arrive a few mins early for ADRs and made them at off times) and still had HUGE waits. I think a 15 minute wait is reasonable
45 minutes is not.
Whenever we ate with another family(ies), we made sure the server knew who was with who and gave them our cards and asked them to start processing our check ASAP. This really saved us a lot of time at the end of the meal. We did not do it in a rude way and always let the server know we knew that tips were not included. We also asked them to make sure they chose DxDP when processing our checks b/c on more than one occasion the server came back and said that we did not have and meal credits to use.
Also, we were denied service at the candy shop on Main Street in the MK b/c they could not work the new DxDP. We were charged wrong at our resorts quick service counter and had to get that straightened out and got free snacks on more than one occasion b/c they could not work the new plan.
I do think we were at a disadvantage b/c we were there on Day 1 of the new plan.
In the future, we will try the DDE b/c we have never tried that before. I do feel that we order differently when on the dining plan. Normally, if we order and appetizer we just share one and MAYBE share one dessert. At WDW we just eat and eat and eat b/c we can.
In the past, we liked the dining plan b/c it is SO convenient. I loved not having to worry about paying for meals, but this time the tip complicate things.
Sorry this is SO long, but I came to the boards today to see what others who had actually been there and done that actually liked the plan.
I would love to read more from others who have already taken their trips!!!