We had a room at BCV until Dec. 14. But was waiting to cancel, airfare, etc any changes. I cancelled on the Nov 11. I didn't realize it had to be 30 days from the start of the stay, not 30 days from the actual date. So now I have 36 points in holding. We never ever make short term trips. I'm unhappy . Off by a few days. Dumb, dumb, dumb.