Thursday, September 18th
I had the alarm set on my phone to get up by 5:30 am. We had to be walking out the door and have suitcases in the car and driving away from Portofino by 6:15 am.
I don’t think we had went to bed until 12:30 or 1 am.
I put the tip for the maid on the night stand before I went to bed so that was taken care of and we did make it out to the room pretty much on time.
Did you ever notice that schlepping down the carpeted halls with your rolling bulging suitcases before 6 am is not as fun as when you arrive……LOL
We were glad to make it to the tiled areas with our bags. They roll as you know so much better.
I stopped at the front desk and it was a ghost land. No one was in the lobby or at the desk.
Finally a nice young lady arrived at the desk and I did get a printed copy of my bill and looked it over. I always do this as if there are any discrepancies they can be addressed before I leave. Mistakes do happen in the hospitality industry occasionally, but I have found that Portofino has been wonderful at addressing any issues and those have been rare during my stays.
I just wanted to stop and acknowledge the nice folks at Portofino. This is my home away from home favorite resort at Universal Orlando.
Everyone has a favorite resort they like at Universal and I have stayed at Sapphire Falls and Royal Pacific also and they are my second and Third favorites. Wonderful folks at these resorts too.
Portofino had some of the nicest staff and they really do welcome you back when you arrive and do keep in touch to make sure you are having a great stay during the time you are there. This has been my experience time and time again. It is what keeps me coming back.
The Club Lounge Staff and food are great. They go out of their way to make sure you are taken care of. Very…very special folks for sure.
It was sad to end this vacation as we were driving away.
Then it was onto the I4 for the trek to Sanford Airport.
The EZ pass lane does make this trip a lot less stressful. Traffic was not bad heading that way, but I do like utilizing this lane. Just flows better. I have had a transponder for years and just keep it loaded for my trips up to Orlando etc…
Was a pretty easy trip back to Sanford. stopped and gassed up the SUV and then to the airport.
When we rolled into the Hertz return lot the guy accepting the cars asked how are rental had been. I told him about the non working front camera’s and the said warning on the dash that never went off. That was talked about at the beginning of the report.
He promptly went in and got the manager and she came out to talk to us. I had not expected this as they are not actually open at this time.
The Manager was very nice and said she would make sure the electronic warning sign on the dash was looked into.
I had not expected nor did I request any compensation even though there had been some wasted time on my part dealing with this situation at the beginning of the trip.
I’am concerned that they make sure to address issues with their vehicles when they are brought to their attention so they can fix them before they pass the vehicle on to the next customer.
The manager insisted on giving me a voucher for savings on the next vehicle rental I have with them. It was a kind offer and very unexpected. A wonderful costumer service experience for sure.
After we were done we headed into the airport and checked our bags.
Thought I would share this. We fly Allegiant as it is pretty much the most direct option for us it this part of Southern Indiana. Not sure how other airlines work the bag weight situation.
Found out this trip that if you are traveling with someone else like your spouse or another family member or friend and your tickets are bought at the same time on one order your bag weight is distributed between the two of your checked bags if needed.
So my checked bag weight was under the bag weight limit and my sisters was over a little so they used my under weight bag weight towards her over weight bag weight and there was no extra charge. Nice…………..
We finally had made it through security and found some seats near the gate it was posted that we would be loading from. We had plenty of time.
This was going to be a pretty full flight as it was pretty busy in this area.
We had finally found some seats and some lady shows up and says she just checked her phone and they had changed the gate. What!!!!!!!!!!! No overheard announcement on gate change for our flight had been made?????? Sure enough I walked to the desk and checked and she was right. I told the Allegiant rep they should announce that over the speaker so everyone could head to the new gate.
So off we went schlepping (I like that word…LOL) our carry on stuff all the way to the other end of the airport. It was a nice little hike. We finally made it to our new gate.
Now onto the baggage issue I think that is happening on all planes. On Allegiant you can pay to check a large bag or pay to have a carry on over head as well as have one free personal item bag. Each have the baggage weight limit and measurements on the website.
Airlines have become more strict in making sure when you are boarding that you only are carrying on the allowed bags.
Oh no!!!!!!!!! here comes my Airport pet peeves……..LOL
1. The I can’t wait to be the first in line person. The desk staff are pretty orderly in making sure folks board in order.
First the folks in wheelchairs then those with canes etc…Military and priority (which you pay extra for) then they board according to zones or isle multiples.
It never fails there will be a massive run to line up for boarding even though folks have not paid for Priority when it is called. This clogs the line and holds this up for folks that have paid extra for this perk.
The Allegiant staff at the desk do give clear and succinct instructions on the boarding process everytime and it never fails there is always a bit of a mess.
2. The allowed personal Item……Some people have taken the personal item bag to the extreme. Remember these are free to carry on and should be put under your seat or the seat in front of you where your feet go. Sometimes if there is extra space they do allow folks to store them overheard.
Some folk have shoved enough things into a big over sized soft rolling bag so much that it looks like two full grown german shepherds are in there. This will in no way be able ro fit under your seat. It will have to be stowed in the overhead luggage department if it fits that space…..which someone else has paid to have their overhead bag stored.
2. Massive Backpacks…..Another is the massively oversized backpacks stuffed rock hard so that if you are the unlucky soul that is in the isle seat and are accidentally hit with one of these it can cause real injuries…………as the passenger who is carrying it happily waddles from the weight of hit unaware of assaulting other passengers as they pass……them……LOL….can’t help it this is real.
3. Then there are plane landing runners……You have seen this I’am sure…..When the plane lands and the fasten seatbelt sign goes off some people will grab their bags and run down the aisle to be the first off the plane hitting others on the way to get there.
While I’am on he subject I saw folks putting their bags in the overhead bins in the front of the plane. Then walk all the way to the back part of the plane where their seat was. So they can just pick it up on their way out. Blocking the person that may have a seat under that bin from actually putting their carry on bag which they paid for in that space.
De-boarding the plane in an orderly manner is the most safe and courteous thing to do. Front to back if only one door is open and sometimes they will have two doors open to deplane quicker.
This unsafe behavior of running to get off the plane is a safety issue and is a comment I have shared when receiving requests from the airline after my trips. It is getting a little better. This is something that could be easily be taken care of if only the Stewardesses and Stewards would give clear instructions for orderly plane de-boarding once we land.
Just some of my observations having flown a bit. I do take into consideration other peoples feelings and experiences when sharing the space on planes and for the most part folks are also considerate of others too.
It was a nice uneventful flight in.
As we were getting ready to land I saw the shadow of our plane on the Soy bean and Corn Fields below.
More to come as I wrap up this trip report.
