Isn't the VIP package already available for purchase...could have sworn several on this thread already purchased it...or maybe they were planning to? Sigh....I know it's a huge corporation and being sure that every employee has the correct information is a challenge....but heavens, way back in the 80's (yes, I'm older than technology) I worked for a company taking calls.....and we had a data base to look up things for "official" policy. Seems like Disney could have such a database so when a guest calls and asks about FtF they could ALL give the same answer. Now, granted, "officially" the policy might be "it's not available" YET, but at least it'd be consistent.