Sorry, I've been meaning to post pictures. Got busy with the holidays and a family emergency since coming back from our trip. This was good motivation to finally get on the ball, though
I was very pleased. The cake was moist, and the carrot cake/moch mousse combo worked even better than I expected. I haven't eaten much fondant before, but I really liked what Disney used. We ate slices most morning for breakfast, but still had plenty left by the time we went home. Since we drove, it wasn't an issue to pack the leftovers up. Even a week later, the cake hadn't dried out.
As I said in my original post, I emailed Janet at Pop with pictures of what I was looking for design-wise. I just searched for Mulan cakes on Google and saved a few pictures of what I liked. I chose the image I wanted printed on the chocolate cut-out and specified what color I wanted the fondant to be and what I wanted the chocolate banner to say.
My sister loved it, and it was a complete surprise to her. She felt bad about eating Mulan

but that didn't stop her.
I hope that helped you a little. The ordering process was a lot easier than I expected. I wouldn't hesitate to do it again.