So here's our cake story from last month!
Earlier, I posted regarding our ordering process:
Boardwalk Bakery
6" red fondant-covered
Princess Elena theme, but no graphic (but I bought a cake topper - shown below - just in case the Elena theme ended up not being obvious.)
White cake, white frosting under fondant
Quote: $23 for cake and $12 for fondant = $35!
I went to the Boardwalk Bakery with our oldest son to pick up the cake. They brought out the cake and the two of us started to laugh - not mad, just funny. The cake was plain red with piping and paw prints. I asked about the paw prints, and the CM said she would check. She pulled the ticket and it said "Elena theme - chef's choice" and then it looked like someone added the word "leopard." The manager was not familiar with Elena and wasn't sure why the ticket said "leopard." My oldest son quickly looked up Elena on line and said he thought they were trying to go for a theme related to her pets - the jaquins. We quickly learned the names of all three jaquins so that we could "sell" this to the birthday boy as a jaquin-themed Elena cake.
In any event, I felt bad for the CMs - they were slightly defensive, said I should have been more specific in my description, but then asked what they could do. They took $12 off the price of the cake, which they considered the price of customization. I thought that was very fair. And I still giggle when I look at the photo, remembering each family member's reaction to what they called the dog / Elena cake.
So glad I bought the topper and brought it along. And the cake itself tasted great! So in the end, given all of that and the extremely low price for the cake - both from the start and with the discount - it all turned out very well. It's true that I should have been more specific, so lesson learned.
